Job Expired
Dashen Bank
Finance
Accounting
Goha Tsion
6 years
1 Position
2022-10-28
to
2022-11-03
Accounting
Business Administration
Management
Economics
Full Time
Share
Job Description
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officers (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
Academic & Professional Qualification
Bachelor's degree in a business related field e.g. accounting, management, economics, business administration
Experience
Minimum of Six (6) years banking experience
Behavioral Competency
Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
Creativity and innovation skill
Action oriented
Quality focus and attention to detail
Professionalism and integrity in line with Dashen Bank Values
Good oral and written communication skills
Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skill (internal & external)
Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Required Technical Competency
Understands the basic mechanisms of general financial products and services.
Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Project management skills
Register using the following LINK and submit your relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications which are stated on the application form/CV) in PDF format using this LINK
Note: Female applicants are highly encouraged to apply!
Fields Of Study
Accounting
Business Administration
Management
Economics
Related Jobs
14 days left
Golden petroleum
Senior Accountant
Accountant
Full Time
5 - 8 yrs
1 Position
Bachelor's Degree in Accounting and Finance or in a related field of study with relevant work expereince Duties & Responsibilites: - Prepare and review financial statements, reports, and records - Ensure the accuracy of journal entries, general ledger, and account reconciliations - Manage month-end and year-end closing processes - Analyze financial information and summarize financial status - Support budgeting and forecasting activities - Monitor and ensure compliance with accounting standards (IFRS, GAAP) - Assist with internal and external audits - Supervise and mentor junior accountants or accounting assistants - Maintain and improve accounting systems and processes
14 days left
Golden petroleum
Internal Auditor
Internal Auditor
Full Time
5 - 8 yrs
1 Position
Bachelor's Degree in Accounting and Finance or in a related field of study with relevant work expereince Duties & Responsibilites: - Plan, organize, and execute internal audit assignments in accordance with the annual audit plan - Assess the adequacy and effectiveness of internal controls, risk management, and governance processes - Conduct audits of financial and operational systems, procedures, and policies - Identify weaknesses and recommend improvements to policies, procedures, and controls - Prepare detailed audit reports with findings, conclusions, and actionable recommendations - Monitor the implementation of audit recommendations and follow up on corrective actions - Ensure compliance with internal policies, regulatory requirements, and industry standards
19 days left
Hey Trading PLC
Senior Accountant
Senior Accountant
Full Time
2 yrs
1 Position
Bachelor's Degree in Accounting or in a related field of study with relevant work experience Duties & Responsibilities: - Ensure the accuracy and timeliness of all accounting records and financial data. - Prepare and assist in the preparation of various financial reports for management and internal stakeholders. - Prepare and assist in the preparation of various financial reports for management and internal stakeholders. - Verify and process petty cash replenishments. - Ensure all financial transactions are accurately recorded, classified, and posted to the general ledger. - Monitor tax compliance and assist in the timely and accurate submission of tax payments and filings (e.g., VAT, payroll taxes). - Assist in coordinating and preparing for external financial audits, providing necessary documentation and explanations. - Identify and resolve accounting discrepancies and financial anomalies promptly.
about 4 hours left
Meti Trading PLC
Senior Accountant
Accountant
Full Time
4 - 5 yrs
1 Position
Master's or Bachelor's Degree in Accounting, Finance, or in a related field of study with relevant work experience
about 4 hours left
Yencomad Construction PLC
Auditor
Auditor
Full Time
3 - 5 yrs
2 Positions
BA Degree or Diploma in Accounting or in a related field of study with relevant work experience
about 4 hours left
Ethiochicken Ethiopia
Junior Accountant
Accountant
Full Time
1 yrs
1 Position
Bachelor's Degree in Accounting, Finance, or in a related field of study with relevant work experience Duties and Responsibilities - Prepare payment vouchers for check and bank transfer transactions - Perform daily data entry tasks to update and maintain accounting records. - Reconcile monthly bank statements for all bank accounts. - Check the budget for each payment request before payment preparation