A Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who essentially greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants.

Job Requirements

•  A graduate form a recognized college/university Degree in Hotel Management or Hospitality Management and other related fields.

• With a minimum of two years experiences in a similar capacity / function in an international four or five-star hotel.

• Good guest interaction skills. 

• Good listening skills. Sound decision making.

• Good interpersonal and communication skills. 

• Leadership/People management.

• Must be able to read, speak, write, in the primary language used in the workplace.

• His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel.

• He/she will strive to use a polite language and well-groomed in his/her relation with the Hotel guests, colleagues and staff

How to Apply

Submit your application, non-returnable CV, copies of documents and other relevant testimonies via email: hr@interluxuryhotel.com or mihret.negash@interluxuryhotel.com or in person to Inter Luxury Hotel, Guinea Conakry (Tito) Street, located around Kazanchis area, to the Human Resource Office. For further information contact Tel. +251115180444

N.B: Mention the name of your position in the subject