To ensure the provision of efficient and effective administration service to managerial or executive staff or other appropriate individual through managing the office and office facilities, and affairs and serving as a liaison between customers (internal and external) and the responsible management.

Main duties and responsibilities:

Read and analyze incoming letters & memos and direct to the appropriate unit/ individual, or act up on it in an appropriate way.

Open, sort, and distribute incoming correspondence, including faxes and mails (via outlook or any other platform). Prepare responses to correspondence containing routine inquiries.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Greet visitors and handle their inquiries or direct them to the appropriate persons according to their needs.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors.

Make travel arrangements for the Manager.

Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work for the petty cash management.

Prepare letters, memos, and reports using MS word processing, excel spreadsheet, Access, and PowerPoint.

Coordinate Clerical Aids, Motorists and Janitors.

Attend meetings and keep minutes.

Make copies of correspondence or printed material.

Maintain confidential and sensitive documents with due care.

Maintain electronic and paper records ensuring information is organized and is easily accessible.

Locate and attach appropriate files to incoming correspondence requiring replies.

Operate office equipment, such as fax machines, copiers, or phone systems.

Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Arrange conference, meeting, or travel reservations for the Bank personnel as needed.

Provide any administrative and clerical support to the management and any appropriate individual.

Ensure all office equipment are properly maintained and serviced.

Learn to operate new office technologies as they are developed and implemented.

Perform other related duties given by the supervisor.

Place of work: Addis Ababa

Job Requirement

Education : Diploma in Secretarial science & Office Management or related fields

Experience :Minimum of 3 years cognate banking experience

How to Apply

We would like to inform you that you can access and apply for the position by logging into the bank’s career site THIS LINK to get detailed information about the requirements, work experience and so on.