Job Expired
Sales Representative Officer
International Clinical Laboratories
Business
Marketing Management
Addis Ababa
2 years
1 Position
2022-11-22
to
2022-11-26
Marketing & Salesmanship
Health Science
Full Time
Share
Job Description
International Clinical Laboratories (ICL) is one of the largest independent clinical diagnostic centers on the African continent. ICL opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.
It is the only laboratory accredited by the USA-based Joint Commission International (JCI) five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.
ICL would like to fill the following vacant positions under the Customer Service Section by inviting all qualified and competent applicants:
Basic Function of position:
Identify, qualify, and secure business opportunities; coordinate business generation activities; develop customized targeted sales strategies, retain customers.
Key responsibilities:
Establish, promote, and maintain strong relationships with both new and existing client bases, including doctors at both private and public hospitals and clinics, and Corporates
Identify customer needs and requirements to promote our services
Provide accurate and timely information to customers regarding inquiries such as products, pricing, quotes, and issues/concerns
Identify opportunities and potential clients/prospects while developing and implementing sales strategies to achieve new business sales targets and results
Cold call; make multiple outbound calls to potential clients and close sales
Negotiate and manage sales contracts
Support lead-generation campaigns
Manage and enrich prospect & clients database
Maintain a pipeline of all sales administration
Monitor competitor activity and competitors' products ensuring competitive pricing
Distribute marketing material to current & potential clients
Collaborations
Assist in determining pricing schedules for quotes and costing schedules
Assist in developing sales-related documents
Work alongside the marketing team to assist in campaigns, social media, and general marketing documents
Assist, when necessary, with customer reconciliation reports and forecasting when requested
Assist in preparing, organizing, and delivering successful MyLab check events
Travel to territories outside of scope to assist when required
KPIs
Increase monthly patient sample volumes
Increase market share in-country
Increase the active clients’ database
Ensure required monthly, quarterly, and annual targets are met
Complete and submit weekly & monthly reports
Serve as the first point of contact for customer’s complaints, coordinate with customer support and client relations to complete the customer complaint feedback loop
Ad-Hoc
Be available to work after hours and on weekends if required
Set up dashboards and reports, to track sales and identify areas for improvement
Assist with ad-hoc requests from management
Required:- 2 (two)
Reports to:- Marketing Department
Employment Condition:- Permanent
Job Requirements
Qualifications & Experiences
At least 2 years’ experience in the Healthcare or Medical Industries is desirable
diploma and above in the medical profession
Sales experience or qualification is an advantage
Experience in IT information technology would be an advantage
Skills Required:
Strong and proven relationships in the healthcare
Knowledge of the sales process or background is an advantage
Customer orientated
Excellent time management and organizational skills
Strong sense of ethics and integrity
Good interpersonal and communication skills
Demonstrated ability to work within a team as a team player
Advanced computer literacies Ms Office:- Word, Excel, PowerPoint
Ability to work independently
Ability to work under pressure
Good interpersonal skills
How to Apply
Submit your updated CV with your cover letter and copies of supporting documents in person to International Clinical Laboratories, HR Admin Office, located around Bulagira Mazoria or via email: hrrecruitment@icladdis.com
Fields Of Study
Marketing & Salesmanship
Health Science
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