Job Expired
IT Support Technician
BGI Ethiopia
ICT
Computer Science and Information Technology
Addis Ababa
2 years - 3 years
1 Position
2022-11-23
to
2022-11-25
Information Technology
Computer sciences
Full Time
Share
Job Description
To provide support for all IT users and maintain IT resources at the required level of quality. Application Support, Network Support, Email Support, etc, and to maintain all computers, printers, telecommunications, and software.
Main Duties & Responsibilities
Ensure that PCs and laptops are Up To Date as per the IT policy of the company.
Ensure that necessary applications required by users are installed and working as expected e.g. MS Office, MS Project, etc.
Ensure that printers for users are configured and working as required i.e. both local and network printers.
Responsible for setup and deployment of new PCs/Notebooks to users.
Ensure that all PCs are protected from virus attacks by installing the latest Anti-Virus program.
Troubleshoot and resolve end-user hardware; operating system and software-related problems from the Help Desk, where possible.
Troubleshoot and resolve basic network and server access problems for end-users, from the Helpdesk, where possible.
Troubleshoot and resolve issues related to WAN, LAN, firewall, VPN systems, etc, from the Helpdesk, where possible.
Troubleshoot and resolve issues with voice communications (Fixed telephone, PBX, or IP telephone system).
Forward technical support issues that cannot be addressed by the Helpdesk, to the relevant regional or central support team.
Performs IT asset and software license inventory, maintains an up-to-date database, and generates reports.
Job Requirements
Excellent communication and customer care skills
The ability to explain technical solutions clearly
Ability to work independently and as part of a remote team
Proficiency in spoken and written English
Self-organized and multi-tasked
Expected Education and Experience
BSc in computer science, Information Technology, or related field.
2 - 3 years of relevant experience
Excellent IT skills
In-depth knowledge of the computer systems and different software that clients use
How to Apply
Register using THIS LINK
Fields Of Study
Information Technology
Computer sciences
Related Jobs
4 days left
Sunny Steel Pipe Manufacturing PLC
Data Entry Clerk
Data Entry
Full Time
1 yrs
2 Positions
TVET Diploma (10+3 or above) in Information Technology, Accounting or in a related field of study with relevant work experience and Valid COC Certification Duties & Responsibilites: - Accurately entering and updating records into the company’s ERP system - Reviewing data for inconsistencies and making necessary corrections - Ensuring consistency, integrity, and reliability of data across systems - Collaborating with internal teams to maintain and improve data quality - Maintaining proper documentation related to data entry processes Required Skills: - Strong attention to detail and high accuracy in data input - Ability to identify and correct errors - Excellent organizational skills for maintaining and structuring data - Proficiency in Microsoft Office Suite (Excel, Word, etc.)
about 1 hour left
RA Ethiopia
Mobile App Backend Developer
Backend Developer
Contract
3 yrs
1 Position
Educational background in a related field of study with relevant work experience as a Backend Developmer or in a similar role Duties & Responsibilites: - Design, develop, and maintain robust backend systems. - Develop and optimize APIs for seamless integration with front-end and external services. - Implement secure and scalable data storage and retrieval mechanisms. - Collaborate with cross-functional teams to define and deliver project requirements.
about 1 hour left
East African Lion Brands Industries PLC
ICT Department Manager
ICT Manager
Full Time
8 yrs
1 Position
MSc or BSc Degree in IT, Computer Science or in a related field of study with relevant work experience, out of which 4+ years in Managerial roles. Duties and Responsibilities: - Oversee the deployment, maintenance, and optimization of hardware, software, and network systems. - Ensure high availability, performance, and scalability of IT services. - Develop and enforce cybersecurity policies, procedures, and best practices.
about 1 hour left
East African Lion Brands Industries PLC
Senior Cybersecurity Officer
CyberSecurity Officer
Full Time
5 yrs
1 Position
BSc Degree in Information Technology, Computer Science or in a related field of study with relevant work experience Duties and Responsibilities: - Lead the daily operations of cybersecurity tools (e.g., firewalls, antivirus, IDS/IPS). - Oversee log analysis, threat hunting, and vulnerability scanning. - Monitor and respond to cybersecurity incidents using tools like Zabbix and Veeam.
1 day left
Alta Computec PLC (The ICT Solution Center)
Professional Software Support Engineer
Software Engineer
Full Time
3 - 5 yrs
1 Position
Bachelor’s Degree or TVET Level IV in computer science, Software Engineering or in a related field of study with relevant work experience, out of which 1-2 years in a Senior ATM Technician position and 3 years in a Senior ATM Technician position.
2 days left
Get -As international PLC
Functional Consultant Manager
Software Developer
Full Time
2 yrs
1 Position
Experience in Odoo functional consulting Duties & Responsibilites: - Gather client requirements and configure Odoo modules accordingly - Lead training, testing, and deployment phases - Supervise and support a team of consultants - Design ERP solutions tailored to trading and transport sectors