Purpose of the Job: - Serve as the first point of contact and handle all guest inquiries in a professional manner, provide relevant information, collect cash and handle day-to-day front office duties and responsibilities.

Duties and Responsibilities

• Greet all clients with strong communications skills and customer management courtesy;

• Direct visitors to the appropriate direction in a professional and polite manner;

• Communicate and handle incoming and outgoing communications using email and phone;

• Coordinate activities around the reception area and maintain the office environment clean & tidy;

• Prepare payment requisition and process payments and invoices for different services;

• Ensure all office files are managed according to confidential and internal processes;

• Review and summarize administrative reports, minutes and contract documents as required;

• Ensure clients are well informed about our service and way of delivery including respective fees;

• Deduct withholding tax from payment as per the prevailing law & summarize on the tax sheet;

• Prepare and settle monthly tax dues on time to the appropriate tax revenue office;

• Prepare timely petty cash replenishment documents against the cash count balance;

• Make a timely cash collection and make deposits in a proper bank account and attach the slip as part of the settlement document;

• Ensure the daily sales amount is reconciled against the sales summary on a daily basis;

• Other tasks assigned by supervisor.

Requirements

Academic qualification

• Degree/Diploma in Front Office Management, Customer Management, Accounting or other related fields;

 Additional qualifications

• Able to communicate verbally and in written format to all organizational levels

• Ability to understand the needs of a client/visitor

• Ability to work in a fast-paced environment

• knowledge of MS Office, including sales software;

• Ability to work in a team and has excellent communication skills

• Self-motivated and sales oriented;

• Someone who comes across as positive and can provide exceptional receptionist service;

• Preferably with previous experience in a customer service position and good knowledge of cash registers operation;

Years of experience: Minimum of 3+ years, specifically in the service sector is an added value

Salary: As per the Company Scale

Number of Positions: 2(Two)

Work Place: Addis Ababa & Bahir Dar

How to apply

Submission:  Interested applicants fulfilling the above requirements can submit their CV and copy of their credentials through our email address job@sariaconsult.com

Note:- Don’t forget to write the position you are applying for in the subject line!