Job Expired

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Branch Manager

Bank of Abyssinia

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Finance

Accounting

Silt'e

6 years - 8 years

1 Position

2022-12-15

to

2022-12-17

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Accounting

Marketing

Management

Banking and Finance

Economics

Full Time

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Job Description

Duties:        

  • Develop Branch plans (such as operational plans, marketing plans, and sales plans) and objectives and, lead & evaluate their implementation.

  • Coordinate and manage the overall banking operation activities in the branch.

  • Prepare the Branch’s budget and track its implementation,

  • Represent the Branch,

  • Ensure effective and proper utilization of resources;

  • Analyze needs, asses the capacities of staff, and propose continuous education (e.g. training plan, TOT, seminars);

  • Coach and mentor employees within the branch toward effective career development,

  • Sets goals, objectives, performance standards and signs an agreement with performers, and evaluates the periodic performance of subordinates,

  • Prepare, Review, approve and submit functional reports to relevant organs and work closely with the branch teams for same,

  • Manage disciplinary concerns of the Branch’s staff.

  • Ensures customer queries and complaints are properly handled;

  • Facilitate efficient and high-quality service to customers;

  • Manage and maintain positive relationships with customers and staff;

  • Promote new and existing banks products, services and digital banking to customers;

  • Enhance the bank’s image through pro-active handling of customers and maximizes their satisfaction;

  • Ensures that all performers comply with regulatory standards, the bank’s policies, procedures and code of conduct;

  • Ensure the fulfillment of overall tasks that have been given to execute customer-focused service in the process;

  • Adhere strictly to compliance and operational risk controls in accordance with the banks and regulatory standards and policies;

  • Ensure that tasks are completed to the agreed standards within the agreed delivery time;

  • Plan, coached, manage and coordinate the overall branch management;

  • Enhance the Branch’s competitive position;

  • Perform regular assessment of all branch–related work practices;

  • Support Branch staff in developing, managing, and growing customer relationships;

  • Ensure compliance and monitoring is in place in accordance with rules, regulations, and standards;

  • Set team objectives, goals, and performance standards and facilitate team’s alignment and goal cascading;

  • Adhere strictly to compliance and operational risk controls in accordance with the banks and regulatory standards and policies;

  • Ensure that tasks are completed to the agreed standards within the agreed delivery time;

  • Plan, coached, manage and coordinate the overall branch management;

  • Work closely with the branch teams in annual plan development and implementation;

  • Enhance the Branch’s competitive position;

  • Review and consolidate Branch budgets;

  • Perform regular assessment of all branch–related work practices;

  • Evaluate annual plans, such as operational plans, marketing plans and sales plans…

  • Support Branch staff in developing, managing, and growing customer relationships;

  • Ensure compliance and monitoring is in place in accordance with rules, regulations, and standards;

  • Creates a conducive work environment for the customers and staff;

  • Check and approve balance confirmation;

  • Motivates all branch staff to deliver high-quality service;

  • Implement the designed strategy for business growth, operational excellence, and digitalization;

  • Represent the Branch in social and official affairs and handle correspondences;

  • Ensure all documents related to credit and international banking are properly and timely forwarded to the respective departments;

  • Coordinate the marketing efforts of the branch;

  • Perform other duties assigned by appropriately instituted Supervisory Management.

Job Requirement

  • MA/BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business-related fields.

  • 6/8 years of relevant banking experience

  • Experience in a supervisory role is advantageous

How to Apply

Register using the following LINK

Fields Of Study

Accounting

Marketing

Management

Banking and Finance

Economics

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