Job Expired
Bank of Abyssinia
Finance
Accounting
Silt'e
6 years - 8 years
1 Position
2022-12-15
to
2022-12-17
Accounting
Marketing
Management
Banking and Finance
Economics
Full Time
Share
Job Description
Duties:
Develop Branch plans (such as operational plans, marketing plans, and sales plans) and objectives and, lead & evaluate their implementation.
Coordinate and manage the overall banking operation activities in the branch.
Prepare the Branch’s budget and track its implementation,
Represent the Branch,
Ensure effective and proper utilization of resources;
Analyze needs, asses the capacities of staff, and propose continuous education (e.g. training plan, TOT, seminars);
Coach and mentor employees within the branch toward effective career development,
Sets goals, objectives, performance standards and signs an agreement with performers, and evaluates the periodic performance of subordinates,
Prepare, Review, approve and submit functional reports to relevant organs and work closely with the branch teams for same,
Manage disciplinary concerns of the Branch’s staff.
Ensures customer queries and complaints are properly handled;
Facilitate efficient and high-quality service to customers;
Manage and maintain positive relationships with customers and staff;
Promote new and existing banks products, services and digital banking to customers;
Enhance the bank’s image through pro-active handling of customers and maximizes their satisfaction;
Ensures that all performers comply with regulatory standards, the bank’s policies, procedures and code of conduct;
Ensure the fulfillment of overall tasks that have been given to execute customer-focused service in the process;
Adhere strictly to compliance and operational risk controls in accordance with the banks and regulatory standards and policies;
Ensure that tasks are completed to the agreed standards within the agreed delivery time;
Plan, coached, manage and coordinate the overall branch management;
Enhance the Branch’s competitive position;
Perform regular assessment of all branch–related work practices;
Support Branch staff in developing, managing, and growing customer relationships;
Ensure compliance and monitoring is in place in accordance with rules, regulations, and standards;
Set team objectives, goals, and performance standards and facilitate team’s alignment and goal cascading;
Adhere strictly to compliance and operational risk controls in accordance with the banks and regulatory standards and policies;
Ensure that tasks are completed to the agreed standards within the agreed delivery time;
Plan, coached, manage and coordinate the overall branch management;
Work closely with the branch teams in annual plan development and implementation;
Enhance the Branch’s competitive position;
Review and consolidate Branch budgets;
Perform regular assessment of all branch–related work practices;
Evaluate annual plans, such as operational plans, marketing plans and sales plans…
Support Branch staff in developing, managing, and growing customer relationships;
Ensure compliance and monitoring is in place in accordance with rules, regulations, and standards;
Creates a conducive work environment for the customers and staff;
Check and approve balance confirmation;
Motivates all branch staff to deliver high-quality service;
Implement the designed strategy for business growth, operational excellence, and digitalization;
Represent the Branch in social and official affairs and handle correspondences;
Ensure all documents related to credit and international banking are properly and timely forwarded to the respective departments;
Coordinate the marketing efforts of the branch;
Perform other duties assigned by appropriately instituted Supervisory Management.
MA/BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business-related fields.
6/8 years of relevant banking experience
Experience in a supervisory role is advantageous
Register using the following LINK
Fields Of Study
Accounting
Marketing
Management
Banking and Finance
Economics
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