We are looking for experienced Tour Operators who can involve in the planning, promotion, development, administration and implementation of tourism products.

Main duties and responsibilities:

• Working with customers to understand their interests and recommend a variety of attractions, accommodations and transportation options to help customers choose their tour packages;

• Working with travel consultants from different travel agencies to put holiday packages together;

• Answer customers' questions about a destination, provide information about currency exchange rates or notify them of any changes to an itinerary;

• Develop different itineraries with varying price points and advise clients on accommodations and attractions within their preferred budget;

• Liaising with airlines, resorts, hoteliers and resort representatives to ascertain accommodation quality and suitability;

• Book hotel reservations for guests in their desired location, ensuring their specifications for their stay are met;

• Organize and provide materials pertaining to potential locations and local tours to clients;

• Handle service levels agreements, contracts and costs allocation;

• Collecting, evaluating and responding (as appropriate) to customer feedback using market research information to guide decisions;

• Producing brochures and internet-based pricing information;

• Marketing holidays to clients via travel agents, websites, brochures and television advertising;

• Combining travel, accommodation and services such as sightseeing arrangements to create holiday packages;

• Handling bookings and predicting profitability, invoicing and issuing tickets;

• Assist with other related tasks as assigned.

Requirements

Academic qualification

• BA in Tour Operation Management, Hotel and Tourism Management or related fields

 Additional qualifications

• Ability to undertake various tasks;

• Excellent time management abilities;

• Strong Coordinating and leadership skills;

• Good communication and negotiation skills;

• Strong planning and organizational skills;

• Commitment to customer service;

Years of experience: Minimum of 2+ years of experience in a reputable hotel;

Salary: Negotiable

Work Place: Addis Ababa

Mode of Employment: Permanent/Full time

Required Number: 1 (One)

Submission:  Interested applicants fulfilling the above requirements can submit their CV and copy of their credentials through our email address job@sariaconsult.com

Note: Don’t forget to write the position you are applying for in the subject line!