Job Expired
Junior Customer Service Officer
Ahununu Trading PLC
Business
Marketing Management
Jimma,Kombolcha,Dire Dawa,Bahir Dar
0 years
4 Positions
2022-12-19
to
2022-12-26
Business Management
Business Administration
Marketing Management
Full Time
Share
Job Description
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it
Duties & Responsibilities:
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints..
Check to ensure that appropriate changes were made to resolve customers' problems.
Place of Work: Bahir Dar, Diredawa, Kombolcha, Jimma
Required Number: 1
Educational Background:
BA Degree in Marketing Management, Business Management, Business Administration or any business field of study
Desired Skills & Knowledges
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computer Skill
Communication or conveying ideas in an effective way
Experience:
0 year
How to apply
Submit your recent CV and other relevant documents via email: mahder.ahununu@gmail.com Cc to courieroperation2022@gmail.com or via our Facebook company address Ahununu Express. For further information contact Tel. 0922578212
N.B: Please specify the position you are applying for on the subject line of your email
Fields Of Study
Business Management
Business Administration
Marketing Management
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