The RCCE Senior Officer will be responsible for the technical design and coordination of RCCE support provided by the Africa CDC to Ethiopia   that will deliver the SLL programme at national level. To this end, the RCCE Senior Officer will work closely with the ERCS Program teams, Health Units, Regional Branch project Focal Points and IFRC RCCE Officer for Ethiopia delegation Office and with MoH Ethiopia RCCE TWGs and with concerned ERCS SLL program management units at the National Level.

Job Duties and Responsibilities

The RCCE Senior Officer is responsible for providing consistent quality work and support to National Society while engaging all relevant team members including IFRC Ethiopian Delegate Office Members (Head of Delegate, RCCE officer, PMER and other working units), NS counterparts, and Health and program personnel and with other relevant external stakeholders. The post holder is therefore accountable for the following tasks:  

RCCE Senior Officer Technical Support in RCCE design and implementation:

• Provide technical support in developing tools, topic guides, training and sampling methodologies for the perception surveys and qualitative assessment

• Support in setting up community feedback systems in National Society level (with an emphasis on qualitative data), conducting perception surveys, strengthening National  coordination, and ensuring that tools, guidance, and resources are shared to support ERCS regional branches  to respond appropriately in promoting COVID-19 vaccine uptake.

•  Capture a thorough understanding of the community context and existing knowledge, attitudes, beliefs, practices, and rumours circulating in the community around COVID-19 vaccine uptakes

•  Review, adjust, and improve the project response regularly, based on community feedback and monitoring.

•  Support a culture of learning and sharing within the National Society and Regional Branches, including ensuring previous successes and failures are used to inform new programmes and responses.

•  Work with communities to identify community-led solutions to address challenges, improve behaviours and/or reduce the spread of infection, by promoting covid -19 vaccine uptake

• Support to capture and document examples of RCCE best practices at National Society level, including community-driven approaches to COVID-19 prevention and management, for example Mass Sensitisation, Community Mobilisation and Awareness Creation focusing on vaccine uptake and Demand Creation.

• Ensures existing RCCE materials and resources including strategies, guidance notes, key messages, and tools from MoH Ethiopia and IFRC Africa Regional Office are properly shared and available at Regional level  in a diversity of accessible and applicable formats ,diversified Channels and  common languages to address the large number of population.

Capacity Building:

• Train the ERCS Branch RCCE officers, Health teams and volunteers at the grass root level on the program technical component, ensuring a sound understanding of the activities and deliverables, emphasizing on the agreed technical RCCE/CEA standards for the Save Lives and Livelihoods (SLL) program.

•  Supports the development, adaptation and rolling out of Risk Communications and Community Engagement tools, methodologies, trainings, and capacity building activities to support vaccine uptake.

Programmatic Coherence, Quality and Accountability:

• Ensures that the AfCDC RCCE project is implemented at ERCS National Society level in accordance with the Movement-wide commitments and minimum actions for Community Engagement and Accountability (CEA), and relevant policies and guidelines.

• Works closely with technical colleagues across the ERCS regional branches  as well as other stakeholders, such as MoH Ethiopia  and Amref Health Africa to lead in the rolling out and ensuring use of the most relevant social science research, impact surveys and perception data to support the design of comprehensive and evidence-based community engagement strategies for vaccine uptake at country level

•  Ensures RCCE socio-cultural research, analysis and key findings are integrated into the program at country level.

Job Duties and Responsibilities (continued)

•  Assist the ERCS HQ and Regional branch teams in the routine data collections from the community feedback mechanisms and social listening channels to inform the RCCE strategy and key messages.

• With the support of the ERCS PMER team, build the RCCE data and reporting system, and share with   back donors and RCCE SLL project Lead Implementer.

• Support National Society in defining risk management frameworks, mitigation, and control measures.

Advisory role:  

•  Identify and support priority regions at the country level to adapt RCCE country-wide strategies and   plans, according to the evolution and changing nature of the COVID-19 pandemic.

•  Attend and support country level RCCE coordination working groups, clusters, pillars, and other relevant responders (on demand) with RCCE expertise and ensure support to country  coordination approaches, promoting engagement of national and local organizations that represent the social, cultural, gender, age, and religious distribution of the communities (i.e., faith-based organizations, youth organizations, CSO networks, private sectors, and other influencers).

• Work with RCCE partners, to develop demand-driven guidance/tools based on assessment of gaps and support needs at country level.

• Working with the ERCS PMER, Communication at HQ level and project focal points at Regional Branches and IFRC RCCE Officer to Ethiopian Delegate Office by supporting the compilation and updating 4Ws (Who does What, Where and when) mapping at country level.

Coordination:

•  Represents the ERCS in technical coordination meeting with Africa CDC, MCF, and RCCE working groups led by MoH Ethiopia.

• Represents the ERCS   in close coordination with Africa CDC Regional Coordination Centres and focal points at country level for the SLL program.

• Ensures ERCS NHQ and regional branches representation in any relevant technical RCCE forum with partner agencies and stakeholders at country level to promote COVID-19 vaccine uptake.

•  Coordinate ERCS RCCE efforts with external partners, including MOH Ethiopia, AMREF Health Africa and National RCCE Working Groups.

• Position the ERCS as a lead actor in Africa CDC Covid-19 SLL project RCCE activities at country level by capturing and sharing best practices and success stories within the local clusters, coordination meetings both internally and externally.

General duties

• Actively work towards the achievement of ERCS   SLL Covid-19 RCCE  project  goals

• Abide by and work in accordance with the Ethiopian Red Cross Society principles and working procedures.

• Perform any other work-related duties and responsibilities that may be assigned by the line manager(Immediate supervisor)

Knowledge, Skills and Language

• Previous working experience in the Donor Funded  projects and programs 

•  Able to analyse and identify areas for improvements in programmes, operations through the integration of RCCE/CEA approaches and activities.

• Excellent interpersonal, communication and networking skills, able to build relationships with people at all levels of the organization and with external partners and organizations 

•  Good knowledge of epidemic response, including gender and diversity analysis 

• Highly motivated, self-starter and team player able to lead a process, engage others and create ownership, across multiple countries and cultures, both in person and remotely 

•  Clear and engaging written and verbal communication skills 

•  Proven good judgment and ability to work with complete integrity and confidentiality 

• Programme and project management skills 

•  Ability to work within multi-cultural and multidisciplinary teams 

Languages

• Fluently spoken and written (English and Amharic ) 

• Good command of another local  languages, is advantageous 

Reporting to:-ERCS Addis Ababa branch DRM Head 

Duty station:-ERCS-Addis Ababa Branch Office 

Employment type:-Fixed term Contract (12 Months)

Job Requirements

Education

• A University Degree in a relevant areas such as; Sociology, Anthropology, Development studies, Psychology ,Social Work and Public Health(Health Education)

 Experience 

• Four  years demonstrable technical experience in Community Engagement and Accountability, risk communications, social and behaviour change communication and community engagement in epidemics and pandemic response activities

•  Experience in setting up and managing projects with a qualitative data collection focus, with sources such as community feedback mechanisms, interviews, focus group discussions, social media posts, etc 

•  Experience in planning and implementing targeted and appropriate behaviour change or risk communication under health approaches and activities 

• Experience of designing and delivering trainings and building the capacity of staff and volunteers 

• Experience of supporting social science research and/or community feedback systems, including presenting and advocating for action based on Experience of working with Media and Relevant Local Government Authorities (MOH) is an asset.

• Ability to work collaboratively as part of a team in a challenging and highly fluid environment, handle constant change and stay flexible.

• A good understanding of information management (including data flows, protection and analysis), as well as qualitative and quantitative data collection methods  

• Experience in designing and developing culturally appropriate and context specific IEC materials and messages, and media campaigns 

• Red Cross Red Crescent experience is an asset  

How to Apply

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