With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Job Purpose

• Reporting to the Organizational Development and Effectiveness Director, the Staff Care & Employee Engagement Specialist is responsible to lead in the planning and delivery of staff care and well-being services to World Vision Ethiopia staff.  S/he will provide advice and in the deliverance of need-based programs in areas of staff resilience, ‘Staff Well Being Education’ (SWE) programmes and Critical Incident Stress Management (CISM) to key stakeholders and counterparts in the national office, regional hubs and emergency response programs. In close collaboration with the Regional Staff Care Advisor, the s/he will lead in the review and development of WVE staff wellbeing policies, standards, practices and capacity building programs in alignment with World Vision Partnership minimum standards that reflect the values and vision of World Vision International. S/he will ensure that staff and line managers have easy access to staff care resources, tools and programmes for staff well-being that reduce psychological distress and improves well-being across the organization.    

  Major Responsibility

  20%

  Strategy

  • Collaborate with key stakeholders (HR Business Partners, HR Centers of Expertise, Managers and Staff) in developing annual staff priorities and operational plans that prevent burnout and ensure organizational agility.

  • Budget for staff care activities and ensure staff wellbeing is prioritized in annual budget planning processes

  • Assess and monitor psycho-social needs and issues affecting the wellbeing of staff and lead in the design, development, implementation and monitoring of staff care programmes and interventions

  25%

  Program Implementation

  • Provide advice and direction on day to day Staff Care, Well-being and Mental Health issues to internal clients

  • Facilitate the provision of effective and timely psycho-social services to leadership, managers and individual staff members; prioritizing hardship and extreme hardship locations in WVE operational areas.

  • Provide support and advice to the leadership and managers on healthy work practices and approaches to support staff and encourage resilience.

  • Recommend staff support strategies to managers during and emergencies, organizational change processes and other crises.

  • Facilitating the provision of immediate support following a traumatic incident.

  • Providing staff with individual and/or group counselling as needed and link staff to prepositioned external psychosocial professional networks and resources

  25%

  Capacity Building

  • Provide OSME & CISM services to project staff in need.

  • In collaboration with Learning & Development (CoE) and WVI Regional Staff Care Advisor to deliver SWE/CISM trainings.

  • Develop, gather and distribute OSME learning and training materials

  • Attend online regional peer support meetings, listen for needs and themes, and provide continued education related research on stress and well-being

  • Explore and contribute to the development of new modalities, such as e-learning and webinars, which make awareness raising material available and attractive to all staff;

  • Cooperate with the Regional office to integrate subjects such as healthy work practices, managing stress and trauma, building resiliency etc. into learning strategies

  15%

  Relationship Management:

  • Work with the Regional and Partnership Staff Care Management Team in providing staff care / OSME & CISM services.

  • Develop working relationships with other NGO’s, professional organizations or universities also concerned with staff care

  • Stay updated on current OSME and CISM research and practices taking into consideration both local and International perspectives and practices.

  • Collaborate with the P&C Total Rewards team and advise as needed to identify appropriate resources from external providers which can be used for physical and mental health services in WVI.

  • Collaborating with the Security management team to ensure that employees being deployed or travelling to hardship locations are adequately prepared and oriented

  • Support the development of

  15%

  Employee Engagement

  • Provide basis statistics and trends on issues related to staff well-being, whilst maintaining confidentiality.

  • Reviewing Our Voice survey results and helping management create action plans based on their findings

  • Inform leadership on trends that may be of concern in the office requiring targeted support or Managerial intervention.

  • Support development of strategies to improve engagement and implement programs designed to foster it, such as employee recognition programs, wellness programs and other activities aimed at creating a positive workplace culture.

  • Provide guidance and support to management in ensuring and sustaining high levels of employee engagement

  • In collaboration with Learning & Development, providing training to employees on topics such as conflict resolution skills, time management techniques, and stress reduction techniques

Job Requirements

Knowledge/Qualifications For the role

Required Professional Experience

• At least 5+ years’ work experience in the area of relief, development or human resources

• Extensive knowledge, skills and experience in delivering OSME & CISM to aid workers.

• 2+ years of professional experience in staff support, mental health, cross cultural communications, counselling, and related areas, preferably gained in an international develop/humanitarian sector

• Experience leading/supporting employee engagement initiatives

• Commitment to a Biblical understanding of providing services and support to people in need.

Required Education, training, license, registration, and certification

• University degree in counselling, clinical psychology or related mental health profession.

• Additional training or certification in staff support and traumatic/critical incident stress as well as a broad range of related fields, such as, family counselling, training, stress management

Preferred Knowledge and Qualifications

• Christ Centered servant leader

• Experience in training development

• Strong communication skills.

• Proven skills in collaborating with a large group of stakeholders.

• Understanding legal liabilities associated with “duty of care” and ensuring compliance with these standards.

• Excellent oral and written communication skills and proven cultural sensitivity to communicate effectively with staff, consultants and vendors

• Ability to be empathize with others

• Adaptable

• Strategic influencer

40% travel to field Physical Requirements

Language Requirements

Fluence in spoken and written English

Applicant Type Accepted:

Local Applicants Only

How to Apply

 interested applicants should use the below link to apply THIS LINK

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