The People & Culture (P&C) Business Partner, Field Operations plays a crucial role in the execution of the HR Transformation Strategy. Partnering with Operations Business Leaders in support of strategic business objectives, the BP Field Operations advises and coaches a team of field BPs, executives, managers and employees in all elements of employee life cycle. Reporting to the Senior Business Partner (SBP), this role works collaboratively with P&C Centres of Expertise, the Operational Effectiveness unit to deliver integrated HR solutions, including workforce planning, performance management, talent transformation, management and leadership development, digitalisation, and all issues related to the rhythm of the P&C business.

(S)he will encourage the use of field focused innovative People Management/Organization Development resources, tools and practices to reinforce and positively change beliefs, attitude, operating models and structure of organizations to facilitate the delivery of Our Promise

Major Responsibilities

Strategic Partner:

Strategic Partner for the Field Operations Senior Leadership Team (SLT) client group: Work as first-level consultant with leaders to identify strategic people needs. Acts as a thought partner with leaders to improve people-related priorities in the business unit. Assist leaders with strategic planning and forecasting needs regarding people. Provide assistance and guidance to leaders and on the full range of P&C activities associated with the rhythm of P&C business such as:

• Job Analysis and Grading

• Talent Acquisition

• Onboarding & Orientation

• Performance Reviews

• Employee Development initiatives

• Promotions

• Rewards and recognition programs

• Contract management (renewals/changes)

• Staff Care

• Terminations and Exits

Act as an initial point of contact and intermediary for leaders in assigned business units.

Coach leaders on HR and people management practice.

Maintain current understanding of the client’s department, strategy, people-related issues by becoming valuable member of client's leadership team.

25 %

Change Agent for client groups, advising leaders on all aspects of organizational development involving:

Collaborate with leaders and managers to design organizational structures, job roles. Function as HR lead for leaders and managers going through organizational restructures. Evaluate the impact of proposed changes on employees, and manage change to minimize disruption to the business. Advise leaders and managers on the need for, development and ongoing changes of the department's people plan. Actively partner with leaders and managers and work with them to collaboratively identify practice improvement.

25 %

 Employee Champion acting as a single point of contact and intermediary for employees, leaders and managers in assigned business units.

Directing employees to P&C Helpdesk and P&C Generalist Services in Operations Effectiveness Unit as appropriate. Handling employee issues that are escalated from the P&C Help Desk. Provides guidance, counselling, and training to executives on employee relations issues. Assist leaders and managers with issues related in interviewing, hiring, terminations, promotions, performance review, and other HR topics. Occasionally investigates and recommends solutions to employee relations issues in a quick and efficient manner.

  10 %

Functional Expert who works to:

Maintain current understanding of the client’s department, strategy, people related issues by becoming valuable member of client's leadership team. Maintain a current knowledge of legislation and regulation that relate to HR issues, and collaborate with Senior P&C Business Partner in developing appropriate policies and procedures. Collaborate with other P&C teams on cross-functional HR initiatives that support current and future business strategies. Coordinate with Operational Effectiveness unit to discuss/collaborate on operational P&C issues that have arisen in client groups. Communicates regularly with the Centers of Expertise to collaborate on issues related to client groups and give feedback on rhythm of business and P&C priority issues

10%

Christ Centered Team Leadership:

Manage a team 9 Hub P&C Business Partners with full range of supervisory responsibilities, ensuring that client groups represented by those Business Partners receive high levels of service. Ensure that the BPs have the required capacity, capability, systems, processes, policies and guidelines to drive transformation of mindsets and behaviors and realization of Our Promise. Promote a customer centric HR culture, ensuring professionalism and accountability in delivering services to staff and leaders. Provide overall leadership and technical support to the team, planning, coaching and mentoring the team through regular meetings, sharing and monitoring individual plans to support professional growth and development.

Contract Type: Local Fixed Term 

Job Requirements

Knowledge/Qualifications for the Role

Required Professional Experience

At least 5 years’ experience in HR Business Partnering or related specialist role. At least 3 years INGO experience working in field operations and hardship locations Strong consultation skills and experience influencing and interacting with senior leaders. Outstanding people and client relationship skills. Proficient in coaching, mediating, influencing, facilitation, presentation, communication, analysis, and problem solving. Thorough knowledge of human resource management practices and employment related legislation. Demonstrated HR experience in a multi-business & multi-cultural unit environment. Excellent written and oral communication skills in English. Able to communicate complex ideas and business concepts in accessible terms. Able to exercise excellent professional judgment

Required Education, training, license, registration, and certification

Bachelors degree from a college or university and seven or more years of related human resources experience, or an equivalent combination of education and experience Professional membership of relevant HR body Experience in Workday or similar human resources information system HEAT (hostile environment awareness training) and SRMT (security risk management training) or a UN equivalent Enterprise Risk Management Training Certification in trauma counselling or certain basic training in this area Adult Safeguarding Training Understanding/Training in local labor law

Preferred Knowledge and Qualifications

Professional certificate and or membership in HR/Personnel Management a plus Certified HR Investigator Experience conducting HR Audits

Travel and/or Work Environment Requirement Travel up to 30%

Physical Requirements Ability to travel locally and internationally

Language Requirements English fluency (written and spoken)

Applicant Type Accepted:

Local Applicants Only

How to Apply

Register using the following LINK