Inkomoko supports entrepreneurs in growing their businesses in order to improve livelihoods and create thriving communities. 

Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs, resulting in thousands of new jobs and more than $50M in new revenue in communities.  

Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest lender to refugee entrepreneurs in Africa, and seek both social impact and financial sustainability.  

Inkomoko has +220 staff in 18 offices across Rwanda, Kenya, and Ethiopia. Through Inkomoko’s 2030 strategic plan, we are expanding to 5 additional countries to serve more than 550,000 entrepreneurs with our services and growing our $30M loan fund.

Company Values

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented and produce high-quality work and be a global leader.

• Achievement: push yourself to reach beyond what you think is possible. 

• Improvement: be humble and committed to continuous learning and growing through giving and receiving open and accurate feedback.

• Bravery: willing to take risks, create a safe space for others, and be compassionate, and inclusive.

• Turikumwe/Tuko Pamoja/ Abren Nen (“We are together”): appreciate your colleagues, celebrate success, and support each other in hard times.

About the Opportunity

The Investment Officer will be a trusted partner of Inkomoko Ethiopia clients with the responsibilities below:

Responsibilities

DUE DILIGENCE AND INVESTMENT PREPARATION (60% time): 

• Respond to inquiries from prospective borrowers; support them in applying for our facility/investment products. 

• Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. 

• Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. 

• Prepares and executes investment contracts and arranges for disbursement of investment in kind. 

• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. 

• Communicate all materials to the Investment Manager, and assist in preparing credit reports for Investment Committee meetings. 

• Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information. 

PORTFOLIO MANAGEMENT (20% time) 

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. 

• Work with the Inkomoko Ethiopia Business Development Services team to ensure borrower success, and Visit clients for monitoring. 

• Maintain both delinquency and default rates below set rates during yearly goal setting, 

• Track information about borrowers and communicate effectively with key stakeholders about client status. 

• Actively participate as key staff in the weekly Investment Review Meeting. 

• Maintain a tracking system of borrower payments and contact information. 

• Work with the Finance& Admin team to produce invoices for payments and monthly reconciliation of investment department transactions. 

• Interact with government leaders, court systems, and others for follow-up on lack of payments. 

• Ensure that we adhere to our Kiva partnership's requirements, including reporting and journaling. 

• Other duties as assigned by supervisor.

INVESTMENT MANAGEMENT SYSTEM (20% time) 

• Update both disbursements and investment repayments in the Investment Management System (LMS-powered by Odoo)

• Maintain and demonstrate proficiency with investment software applications

• Work with system providers to utilize applications to the fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance 

• Assist with system parameters and design to meet the needs of multiple departments. 

• Manage user security access

• Ensure proper segregation of duties, develop and maintain workflows for all stages of investment

• Advise the Management team on how to automate key lending processes

• Supervise all aspects of the investment operations. This supervision includes posting of payments, payoffs and balancing, disbursing investment funds

• Ensure the lending team is provided with updates and procedural changes

• Participates in the review and recommendations of operational systems and procedures

• Successfully interact with lending staff to improve the accuracy and efficiencies of the Investment management system 

• Prepare related reports and administer the system

• Other duties as assigned by supervisor.

Job Requirements

Minimum Qualifications

• University degree in Finance or other related fields

• Must be fluent in English and Amharic. Knowledge of Oromo is an added advantage. 

• Experience in group savings and group lending investments is preferred

• Strong financial and accounting skills; familiarity with business financial policies in Ethiopia

• Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred

• Prior experience dealing with customers/debt

• Prior experience in a lending environment

• Experience providing business advice to entrepreneurs

• Prior experience in Investment management system software

• Decisive individuals with the ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors to pay off the entire debt

• Experience in managing difficult clients and reaching positive outcomes

• Very strong attention to detail and good follow-through

• Comfort with the civil court system and previous experience in litigation preferred

• Unrelenting perseverance, personal integrity, and critical thinking skills

• 2+ years of work experience in relevant or applicable field

• Must be able to legally work in Ethiopia. 

What You'll Get

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both great culture and a competitive market-based package, including:

• Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity

• Opportunity to work with a talented, passionate, and committed team of professionals across the region

• Ability to make a significant social impact and contribute to economic growth

• Competitive salary, and potential KPI-based bonus

• Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

How to Apply

Register using the following LINK