BSc Degree in Information Technology or in a related field of study with relevant work experience Duties and Responsibilities: - Provide initial technical support to users for hardware, software, and network-related issues, acting as the first point of contact for IT problems. - Diagnose and resolve basic technical problems such as connectivity issues, printer problems, software malfunctions, and user account lockouts. - Log, track, prioritize, and close support tickets efficiently using an IT help desk or ticketing system. Escalate complex issues to senior IT staff when necessary. - Assist with setting up and configuring new computers, peripherals (printers, scanners), and other IT equipment. - Assist with monitoring network connectivity, troubleshooting basic network issues (e.g., Wi-Fi problems), and ensuring network devices are operational.

Educational background in a related field of study with relevant work experience Duties & Responsibilities: - Develop, test, and maintain Golang microservices and APIs. - Design and optimize Postgres databases, queries, and schemas. - Implement data storage, caching, and retrieval solutions - Collaborate with the frontend and DevOps teams to deploy and monitor services.

Bachelor's Degree or Diploma in Statistics, Data Management, Computer Science, Software Engineering, Public Health or in a related field of study with relevant work experience Duties and Responsibilities: - Assist in collecting, cleaning, and validating data from various program activities. - Support the maintenance of structured data files and project-specific datasets. - Help standardize column names and values for consistency across datasets. - Run basic SQL queries to support data uploads and updates.

BSc Degree in Computer Science, Computer Engineering, Information Systems, Information Technology, MIS or in a related field of study with relevant work experience

Master’s degree in Computer Science, Information Technology, Database Management, or in a related field of study with relevant work experience Duties & Responsibilities: - Lead the design, development, implementation, and maintenance of Willows International Ethiopia’s electronic databases, ICT systems, and digital health platforms supporting both paper-based and electronic Willows Box System (WBS) client management tools. - Manage hardware and software systems essential to the operation of Willows International’s databases, including system architecture, troubleshooting, upgrades, and developing technical specifications for ICT procurements. - Oversee ICT documentation, including records, logs, and data archives to ensure systems are auditable and information is preserved and accessible

BSc Degree in Computer Science, Computer engineering, Information Systems, Information Technology, MIS or in a related field of study with relevant work experience