The Human Resource and Administration Manager has responsibility to lead and direct the routine functions of the Human Resources department including hiring and interviewing staff, administering pay, benefits and leave, and enforcing Mamokacha policies and practices. Additional administration managerial responsibilities include supervise daily administrative operations, ensuring the rest of the staff has adequate support required to work efficiently.

Job Responsibilities:

Managerial/Supervisory Responsibilities:

- Preparing strategic HR forecast, planning, assessment of employment needs and budgetary requirements for human resources and administrative needs

- Create company strategic training and organizational development plan to meet personal, professional and organizational needs of company employees

- Provides guidelines for constructive and timely performance evaluations and the process of conducting the performance appraisal for every employee of the company

- Create company strategic recruitment and selection plan. Responsible for facilitating the process of recruitment, interviews, hires, and trains new staff

- Create and publish generic templates of job descriptions, performance evaluation, leave request, disciplinary and other requirements

- Handles discipline and termination of employees in accordance with company policy

- Overseeing operations across the company to secure efficiency and compliance to Mamokacha policies and procedures

Positional Duties/Responsibilities

HR Duties and responsibilities:

- Partners with the leadership team and with agro processing and retail operations business units to understand and execute talent strategy as it relates to current and future needs, recruiting, retention, and succession planning

- Develops internal development plans, analyzes and researches trends in compensation and benefits; for competence compensations base and incentive programs to attracts and retains top talent

- Creates learning and development programs and initiatives that provide internal development

- Leads and oversees employee disciplinary hearing meetings, terminations, and investigations

- Collaborates with departmental managers to understand skills and competencies required for openings

- Leads and manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants

- Maintain employee records

- Maintaining important and confidential company documents

- Employee benefits management including leave approvals

- Solve the problem regarding performance related conflict

- Maintain daily attendance, overtime, daily timesheet, for all the employees.

- Conduct exit interviews to identify reasons of the resignation or termination etc... Investigate and report regarding any occurrence, accident

- Maintains compliance with employment laws and regulations, and creating HR manual  with policies and practices to maintain compliance

- Provide trainings on Performance review, publish Schedule of reviews, creates annual review timelines and performs audit calendar reviews

- To implement training & development program/awareness on regular basis

- Perform any other duties assigned by management

Duties and Responsibilities-Administration:

- Monitoring regular reports on expenses and office budgets

- Supervising administrative staff

- Arrange, monitor and coordinating internal and external meetings/programs

- Office correspondences, public relations

- Payroll preparation and manpower planning, work with business and functional units

- Performance Evaluation guidance and support to functional managers

- Compliance Management, company standard operating procedures and cross functional integrations

- Track and replacing office supplies. Office facility administration, furniture and accommodations

- Manage travel and accommodations arrangements

- Assign, mentor, monitor and perform clerical functions. (Manage Admin assistances with secretarial role)

- Maintain important and confidential company documents

- Assist colleagues whenever necessary

Job Requirements

Required skills and Experience:

- Excellent organizational skills

- Excellent verbal and written communication skills

- Excellent interpersonal, negotiation, and conflict resolution skills

- Experience in both Human Resource Management and administration areas is required

- The applicants with experience in Agro based firms/Agro Processing and retail operations business areas is preferred

- Proficient with Microsoft Office Suite

- Ability to prioritize and to delegate tasks appropriately

- Ability to act with integrity, professionalism, and confidentiality

- Verified experience and thorough knowledge of employment-related laws and regulations

- Monitoring regular reports on expenses and office budgets

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field

• The applicants should have a minimum of 6 years of  experience in the following area(s): Human Resource, Administration Management

How to Apply

Submit your resume and cover letter in person to Mamokacha head office located near Bole, Rwanda – Tinsaye Building (XQVH+WF5, Addis Ababa), first Floor or via email: hrmamokacha@gmail.com