VACANCY ANNOUNCEMENT

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.

For more information, visit website: https://www.icrc.org/

The International Committee of the Red Cross (ICRC) Delegation in Ethiopia is looking to hire an experienced, highly motivated and qualified person to fill the position of Restoring Family Links Field Officer 2 (12 months fixed term contract) based in Gonder with frequent travels to the field.

PURPOSE

The Protection of Family Links Field Officer 2 supports the implementation and monitoring of ICRC restoring family links (PFL) activities.

GENERAL DUTIES

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement

• Understands and adheres to the ICRC Code of Conduct

• Understands the roles of the components of the International Red Cross and Red Crescent Movement

• Respects and observes staff regulations and security rules at all times

• Represents the ICRC in a professional manner at all times

• Develops and maintains a pleasant and conducive working environment with colleagues and line managers

• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC

• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

ACCOUNTABILITIES AND RESPONSIBILITIES

The RFL Field Officer 2 is responsible for managing and following-up on PFL needs, services, and caseloads, providing support to cooperation with the national society (NS) within his/her AoR. S/he also acts as focal point for specific priority areas of the Tracing Office and provides support to the Protection Department as required.

Management and follow-up of PFL needs, services, and caseloads (80%)

• Monitors and analyzes the socioeconomic, political, and humanitarian situation in the AoR, shares information with the line manager, and proposes and carries out appropriate and agreed upon follow-up actions

• Is aware of the sub-/delegation’s objectives, PFL (PFL and missing) guidelines, procedures and forms and applies them to all facets of his/her work

• Disseminates PFL and ICRC activities to beneficiaries, partners and interlocutors

• Carries out PFL needs assessments within the AoR and implements appropriate responses, always in coordination with the line manager and field colleagues, Movement partners, and/or other relevant actors (humanitarian actors, authorities, etc.)

• Collects, registers, and follows-up on PFL cases within the AoR. This includes ensuring PROT6 registration, conducting tracing activities, updated cases, maintaining regular contact with beneficiaries, organizing and carrying out family reunifications, as well as any other action required, always in line with established criteria, guidelines, and procedures

• Receives visitors to the office and collects, registers, and follows-up on relevant PFL information/needs that may arise

• Ensures proper management of RCMs/salamats, phone call services, and any other applicable PFL service in accordance with the established guidelines and workflows

• Organizes field trips (including drafting terms of reference, taking/settling work advances, liaising with LOG colleagues for vehicle/flight/hotel reservations, coordinating with field offices/colleagues, preparing necessary RFL material, and any other necessary activity) and ensures proper reporting (FTRs, PROT6 follow-up, etc.) upon completion of the activity

• Liaises with the Community Contact Center (CCC), integrates feedback from the community into his/her PFL activities/response, and resulting manages cases as needed

• Ensures that PFL activities are properly organized and followed up on, i.e. raises SRs, liaises with COOP / COM / EcoSec / Health / etc. departments, etc. as needed

• Participates in working group/cluster/sub-cluster meetings related to PFL (and other protection matters if required) within the AoR and reports on them as per established guidance from the line manager

Cooperation with the ERCS (10%)

• Establishes, maintains, and develops positive working relationships with the ERCS representatives with the AoR (especially branch secretaries, PFL Focal points, Tracing Officers, volunteers, etc.) in accordance with the delegation’s strategy

• Monitors and contributes to the implementation of the joint ERCS-ICRC PoA within the AoR, provides necessary support at field level, and reports regularly on progress to the line manager

• Supports in the development of training and capacity-building tools and carries out PFL trainings at field level, always in coordination with the line manager, the PFL delegate, and relevant Movement partners (namely ERCS local and national RFL Coordinator/focal points)

• Ensures proper follow up of PFL cases/services (i.e. TCs, RCMs, etc.) shared with the NS within the AoR

• Provides support in reviewing ERCS PFL financial reports from branches within the AoR

Support to the Tracing Office and the Protection Department (10%)

• In coordination with the line manager, may be requested to act as focal point for/carry out activities in priority areas for the Tracing Office or Protection Department, i.e. Missing, Migration, etc. in addition to the abovementioned responsibilities

• Translates documents (from English to local language/s) as needed

• Acts as an interpreter in meetings when necessary

• Replaces or supports other field officers in their absence

• Is aware of the sub-/delegation’s overall Protection’s priorities (i.e. PCP, DET, etc.) and relays relevant information to concerned colleagues within the department accordingly

• Provides input/support for internal planning and reporting activities, i.e. MfR/PfR, meetings, etc.

• Is responsible for the collection and updating of the monthly Protection Office Figures within his/her AoR

ADDITIONAL DUTIES

Follows up on all work-related messages and correspondence with the relevant contacts and departments

Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses

Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image

Takes responsibility for their own professional learning and development

Contributes to the analysis of the security, socio-economic, cultural and political environment relevant to the ICRC and share relevant information with colleagues

Reports events and changes within the region that could have an impact on ICRC's activities and hence provides sound elements to the Delegation that allow to establish objectives and priorities

Participates actively in meetings and prepares MoMs, reports, etc. in a timely fashion as required

Job Requirements

Certifications / Education

• ​University degree in social sciences, social work, communication or related areas

• Excellent command of English (knowledge of local languages a strong asset)

Professional Experience

• Minimum of 3 years’ experience in the field of social, political or economic sciences or similar.

• Minimum of years’ experience with the ICRC or another humanitarian agency an asset.

• Experience with social work, case management, project management a strong asset

Competencies / Skills

• Able to work in multicultural environments

• Great analytical and communication skills

• Strong sense of organization and autonomy

How to Apply

Candidates are expected to

First, submit a short online application form through the following link:  CLICK HERE

NOTE: a candidate who did not submit the online application form will not be considered for this position.

Closing date: January 15, 2023

Women applicants and persons with disabilities are highly encouraged to apply.

Please note that only short-listed candidates will be contacted at all stages of the selection process.