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Marketing Operations Manager

World Vision Ethiopia

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Business

Marketing Management

Addis Ababa

8 years

1 Position

2023-01-20

to

2023-01-27

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Journalism, media studies and communication

Marketing Management

Full Time

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Job Description

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

  • Employee Contract Type:

    Local - Open Ended Employee

    Major Responsibility

    • Lead in the development of a national marketing plan as a part of the overall Communications & Marketing strategy, ensuring subsequent operating implications are realised to ensure an efficient and integrated framework exists 

    • Provide overall leadership and ownership of all local income streams into the national office 

    • Manage Development of  new local fundraising products, such as; child sponsorship, community sponsorship, major donor offerings, fragile or emergency offerings, event products, corporate products,IGAs are developed and refined to continuously engage and gain support from local private individuals and corporations 

    • Manage the profit and loss analysis, tracking, and reporting of all local fundraising products in partnership with Finance 

    • Manage Development of new CRM system and workflow, ensuring digital-first applications are integrated into public platforms such as websites and social media, and internal platforms such as Finance systems 

    • Ensure products and platforms are developed in collaboration with Public Engagement and Supporter Engagement teams 

    • In partnership with senior leadership, represent World Vision Ethiopia with sponsors, donors, partners and corporations 

    • Ensure the Integrated Communications Coordinators in Field, Technical Programmes, Grants, and Emergencies (HEA) receive on-going support, capacity building, instruction and guidance from the Marketing Operations Unit 

      • Develop plan to engage World Vision Ethiopia staff for internal culture and behaviour change, ensuring that a customer service culture is being developed across all teams in the country 

      • Lead and supervise the staff of the Marketing Operations Unit (consisting of product development, IGA establishment, marketing technology, and customer relationship management (CRM) systems) ensuring that clear roles and responsibilities across the specialist units results in highly effective teamwork and efficient collaboration 

        • Increase the quality and quantity of responsive and proactive communications projects  

        • High performance of the team is ensured through the leading of; goal setting, prioritisation, process management, and relationship management 

        • Manage key relationships with external local partners, freelancers and suppliers 

Job Requirements

  • 8-years experience managing marketing teams, in international humanitarian and development sector, not-for-profit or charity sector, social enterprise or for-purpose business sector, or other creative and social industries 

    Demonstrated experience managing external partner relationships, such as with banks, corporations, or digital agencies 

    Advanced technical skills in several of the major areas of the job, such as; marketing operations, product development, CRM, fundraising technology application development 

    Proven experience of training and capacity building of others 

    Advanced level of computer proficiency, Mac and PC 

    Experience working with children and youth 

    Degree in Marketing, Communications, Business, Media, Journalism, Arts or similar 

    Professional certifications in any of the technical areas of marketing or business development 

How to Apply

Interested applicants should follow the below link to apply  CLICK HERE

World vision has zero tolerance towards abuse and exploitation of children and vulnerable adults. Every prospective employee, volunteer, and intern is obliged to comply by world vision’s child and adult safeguarding policy."

Fields Of Study

Journalism, media studies and communication

Marketing Management

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