About Our Organization:

BekDes Group is a Group of company who works as a sister company in diverse business Sector in the idea of quality product and service delivering to the customer

Location: Addis Ababa 

 Employment Type: Full time.

Job Summery

The receptionist and travel coordinator is responsible for handling a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.

Key Duties and Responsibilities:

Travel Desk Responsibility

• Travel Ticket:- Booking depending on Proposed date, Process the ticket, Prepare the all necessary documents, get approval  and sending payment confirmation letter to the travel agent & Follow-up the payment

• Travel Visa Requesting & Follow up Process: - Contact and get details information from the request Embassy, prepare documents , process and follow-up

• Hotel Reservation for Guest:- Choosing the hotel, collect preform invoice, Send for approval, Booking, preparing confirmation letter and Settle the payment

• Yearly Hotel agreement renews:- Select hotels (location, quality and price), Collect preform form hotels, if needed attending meetings, submit the proposal and getting approval from the immediate supervisor/ managers and sign off the contra

Receptionist Responsibility

·         Receiving visitors at the front desk by greeting ,welcoming ,directing and announcing them appropriately

·         Answering screening and forwarding incoming phone calls

·         Provide basic and accurate information in person or via phone /email

·         Ensure reception area is tidy and presentable, with all necessary stationary and material

·         Maintain office security by following safety procedures and controlling access via reception desk

·         Schedule appointment for guests ensuring that they are booked for correct service at the most convenient times

·         Check guests in and out of their appointment, keep tracking of their service history and preferences

·         Perform other clerical receptionist duties such as filling ,photocopying and faxing 

·         Provide excellent customer services to guests

·         Handle guest questions and concerns promptly, professionally and courteously 

·         Handle customers complaints or concerns in professional and tactful manner , escalating them to the manager

·         Executing other duties assigned when assigned.

·         Perform other duties as and when assigned   

Job Requirements

·         First Degree in Secretarial Science/Administrative Service management related field of study with a minimum of 3 year relevant experience

·         Excellent communication skill in English & Amharic

·         Strong customer ordination & maintain attention to detail

·         Excellent computer skill – excel , word ,

How to apply

• The interested and qualified applicant should apply through the email below  msolomon_dhrm@bekdesgroup.com

Note: Use "receptionist and Travel coordination” as the subject line of your email!