Job Expired

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Digital Service Manager

54 FMCG

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ICT

Computer Science and Information Technology

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5 years

1 Position

2023-02-09

to

2023-02-15

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Information System

Software Engineering

Information Technology

Full Time

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Job Description

BACKGROUND

Our company will develop, in Ethiopia, an oilseeds clusters program to source from contracted out-growers (cluster of farmers, commercial farmers) and oilseeds grains integrators (traders/coops/…) large quantities various oilseeds (sesame, soybeans, sunflower, rapeseeds, groundnuts) to supply its Solvent Extraction Plants.

DUTIES AND RESPONSIBILITIES

  • Coordinating and managing the organization’s design and use of SAAS software, ERP software of master files, roles, user views, data control, reporting, and data integrity,

  • Defining a maintenance and update planning, overseeing and executing on-going maintenance on software and/or hardware and improvement projects for all digital services,

  • Implementing reports to test data integrity and accuracy within the system and ensuring that the agreed corrections are implemented following an agreed timeline,

  • Ensuring in all time data security -developing plans for increased security across systems, performing security audits, risk assessments and analysis, and making recommendations for enhancing data systems security,

  • Coordinating with digital services providers and system users the creation of new modules, reports, dashboards, analytical tools as per needed,

  • Coordinating with colleagues for supply of ERP and satellite data and other digital services data to the digital services providers as per requested,

  • Managing and tracking the status of all system changes, tests and upgrades tasks,

  • Ensuring documentation, such as training guides, procedures, and test scripts, are maintained and regularly updated and distributed to all relevant parties,

  • Collaborating with the digital services providers the digital tools training for initial development,

  • Coordinating and delivery initial and regular update training sessions for all oilseeds clusters staff as requested by their function,

  • Compiling as requested by management the requested dataset to provide the necessary information for regular cluster activity update report,

  • Designing a continuous improvement strategy for the digital tools users. Coordinating and ensuring the implementation of the improvements by all parties,

  • Supporting procurement team in the software and hardware procurement process.

EXPECTED RESULTS

  • Efficiency and effectiveness of the support provided to the digital service providers for software design, testing, deployment, maintenance and update,

  • Software and hardware are maintained/updated within an acceptable timeframe according to the maintenance/update requirement,

  • Accuracy and relevance of the report as per defined schedule. Timely execution of agreed corrections and their quality/accuracy/precision,

  • System updates are implemented within an acceptable timeframe according to the system update's complexity. Reliability of the system (crashes, bugs etc.),

  • All guides, procedures, tests scripts are updated within 3 days after a major system updates,

  • Pertinence of the training content. Quality, clarity and simplicity of the developed materials. Number of trainings delivered

  • All users request are treated within a maximum of one to 3 (1-3) working day according to the importance level of the request,

  • All users are acquainted with the system within twelve (12) working days after onboarding, major update or else.

  • Strict surveillance of data security against any malevolent or unwanted sources

Job Requirements

QUALIFICATIONS REQUIRED

Experience:

  • 5 years of experience of which at least 3 in the sector relevant to the JD (ERP systems / Satellite data management / SAAS application. Experience in agriculture is a plus.

Education

  • BSC/Msc degree IT Management / Software engineering and/or related engineering fields

How to Apply

Submit your CV via email: careers@54fmcg.com

N.B: Use "Digital Service Manager " as the subject line of your email

Only those applicants who meet the above criteria will be contacted for an interview.

Application deadline: February 15th, 2023

Fields Of Study

Information System

Software Engineering

Information Technology

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