Reports to:  Human Resource Manager

Duty Station: Country Office, Addis Ababa

Terms of employment: one year with possible extension   

Number required: 1 (one) 

JOB SUMMARY:

The Receptionist/Administrative Assistant serve as Amref health Africa’s front desk contact with visitors, staff and vendors / clients at the Country Office; represent maintain the image of Amref health Africa.

 Duties and Responsibilities:

• Provide administrative as well as clerical service; maintain the image of Amref health Africa through timely and appropriate processing of the below;

o   Flight ticket booking and confirmations;

o   Filing incoming and outgoing letters;

o   Organizational stamp seal management; keeping record of letter dispatched;

o   Manage booking of meeting rooms per request;

o   Assist regional admin related support requested to Country Office.

• Receive telephone calls, courteously handle callers and visitors, and immediately direct to the respective departments;

• Ensure timely collection, prompt distribution, and dispatch of incoming and outgoing letters;

• Maintain and update staff contact list and share with all staff, maintain files incoming mails to obtain the requested information;

• External visitor management: Handle clients/visitors, schedules appointments, update organization calendar every quarter, coordinate logistic requests (including Hotel reservation and payment);

• Participate in the preparation of Amref health Africa’s special events, meetings and Trainings.

• Ensure proper operation/functioning of machines such as photocopier, printer, scanner, telephone and computer;

• Disseminate information accurately and immediately;

• Secure organized reception area at all times;

• Maintain organized and accessible filing of incoming and outgoing at all times;

• Maintain cooperation among support staff at all times;

• Perform other related tasks as assigned by the immediate supervisor.

Job Requirements

• Diploma/Degree in Secretarial Science and Office Management, or related field;

• Minimum three years (for diploma) / two years (for degree) of work experience in hotel & hospitality or related;

• Verbal and written communication skills to interact clearly with customers, vendors and employees

• Fluency in English and local languages;

• Effective communication skills: good interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

• Exhibit the highest level of professionalism at the reception and with good listening skills to respond appropriately and interact positively;

• Excellent customer handling skill, responsive to internal and external customers;

• Demonstrates ability to maintain confidentiality.

How to Apply

Interested applicants please visit our website  

CLICK HERE to submit your application. You will be directed to our online portal where you will need to create an account in order for you to be able to submit your application. Your application should include a cover letter stating for which location you are applying for, detailing why you are the best fit for this position, and your CV with relevant skills and experience. Closing date will be February 25/2023. Only shortlisted candidates will be contacted.

Duly note that Amref Health Africa does not require applicants to pay any money at whatever stage of the recruitment and selection process and has not retained any agent in connection with recruitment. Amref Health Africa is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Amref Health Africa is an equal opportunity employer and has a non-smoking environment policy.