Job Expired
Operational Manager
Ethio jobs
Business
Business Management
Addis Ababa
5 years
1 Position
2023-02-23
to
2023-03-23
Information science
Business Management
Business Administration
Finance
Information Technology
Full Time
Share
Job Description
Duties and Responsibilities:
Ensuring the improvement of the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, and Finance), through improvements to each function as well as coordination and communication between support and operational functions and ensuring their effectiveness.
Work closely with the CEO, Directors, CTO, and other key personnel to ensure the KPI accomplishment on End Users development, and SLA to a consistently high standard.
Develop and implement a business strategy so that both execution and KPI are effectively managed and well accomplished.
Ensure the effective monitoring, control and support of service delivery, ensuring best practice systems, methodologies and procedures are followed by the teams.
Ensure the rollout of new products and services are effectively coordinated both internally and externally;
Establish an effective multi-team management process and minimize service disruption
Constantly review team performance and advice on follow-up or next steps.
Ensuring that the operation processes are fully automated by creating or modifying existing processes
Continuously evaluate and identify opportunities to drive improvements in operations that positively impact on service delivery.
Continuously evaluating operational processes to enhance the efficiency and quality of deliverables
Job Requirements
Qualifications
Degree in Business Management, ICT area, or Finance related course from an accredited institution
Extensive experience gained in a managerial operations role(s) in a major sports betting companies is highly preferred;
Experienced in developing and implementing operations strategies, processes and structures;
Ability to apply a holistic/end-to-end approach to operations;
Proven track record of delivering against targets;
Must possess a consultative approach with strong interpersonal and communication skills;
Proven online users-development KPI accomplishment and an ability to carry out a whole process strategy;
Excellent understanding of IT, technical support and its business implications;
Knowledge of Microsoft Office
Knowledge of the sports betting or financial trading industry;
Operated in a SaaS environment;
A passion for sport and betting.
Ability to work well under deadline pressure
Attention to detail
How to Apply
Interested and qualified applicants can apply using email: gamingethiopia2023@gmail.com and on the subject line, please specify the job you are applying for.
Fields Of Study
Information science
Business Management
Business Administration
Finance
Information Technology
Related Jobs
about 13 hours left
Werqbeza General Trading PLC
Operation Manager
Operation Manager
Full Time
3 yrs
1 Position
Bachelor's Degree in Management, Business or in a related field of study with relevant work experience Duties & Responsibilites: - Oversee day-to-day operations to ensure smooth workflow and optimal productivity. - Develop and implement operational policies, procedures, and systems. - Analyze business processes and identify opportunities for improvement. - Monitor key performance indicators (KPIs) and prepare operational reports. - Coordinate cross-functional teams to meet company objectives. - Manage budgets, resource allocation, and cost control initiatives.
3 days left
Ethiopian Engineering Corporation
Site Adminstrator
Site Administrator
Full Time
0 - 2 yrs
5 Positions
Bachelor's Degree in Management, Economics, HR or in a related field of study with relevant work experience Duties & Responsibilites: - The role holder interacts with many different people within the project site, including site crew members, supervisors and accounting/finance representative. - Role holder reports directly to head office HR Admin and Advisor with a dotted line to the site project manager. - The role holder collects and enters numerous sets of data, including new joiners end to end information regularly and submits for head office HR - The role holder plays a key role in the implementation of new employee induction/orientation programs. When the company hires new site staff / laborers, for instance, the site HR Administrator will organize a session to induct new joiners about the company, its vision and values, roles and responsibilities, on the project’s regulations and working conditions etc.
10 days left
Ahununu Trading PLC
Junior Customer Service Officer
Customer Service Officer
Full Time
1 yrs
2 Positions
Bachelor's Degree in Business or in a related field of study with relevant work experience in a customer service role or related field. Workplace: Kera Duties & Responsibilites: - Respond promptly to customer inquiries via phone, email, or in person at the Kera office. - Maintain detailed and accurate records of customer interactions, complaints, and resolutions. - Work closely with other departments, such as sales, logistics, and technical teams, to address customer needs effectively. - Build and maintain strong, professional relationships with customers to promote trust and loyalty. - Ensure all customer service activities align with company policies and quality standards. Required Skills: - Exceptional verbal and written communication skills in [list relevant languages, if any]. - Strong problem-solving abilities and attention to detail. - Ability to remain calm and professional under pressure. - Proficiency in using customer relationship management (CRM) tools and software.
about 13 hours left
Great Land Motors & Engineering pPLC
Operation Officer
Operation Officer
Full Time
2 - 3 yrs
1 Position
Degree or Diploma in Accounting, Management, Business Management, or in a related field of study with relevant work experience
about 13 hours left
Dynamic Microfinance Institution S.C
Branch Manager Grade I
Branch Manager
Full Time
2 yrs
2 Positions
BA Degree in Accounting, Management, Marketing or in a related field of study with relevant work experience
about 13 hours left
ZamZam Bank
Banking Business Officer I
Banking officer
Full Time
1 yrs
1 Position
Bachelor's Degree in Economics, Management, Accounting, or in a related field of study with relevant work experience