Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest lender to refugee entrepreneurs in Africa.  

Inkomoko has +250 staff in 20 offices across Rwanda, Kenya, and Ethiopia, and is expanding in 2023 into South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund.

Company Values

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.

• Achievement: push yourself to reach beyond what you previously thought possible. 

• Improvement: be humble, and engage in continuous growth through open & accurate feedback.

• Bravery: willing to take risks, create a safe space for others, and be compassionate, and inclusive.

• We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.

About the Opportunity

Inkomoko Ethiopia seeks a highly talented and experienced Senior Trainer to work directly with entrepreneurs to help them develop the skills and strategies to scale their businesses. The Senior Trainer will help implement an entrepreneurship development program in various locations for refugees and host communities in Addis Ababa

Reporting to the Training Manager, the Senior Trainer will be the person to design, develop, revamp the training content, coordinate, and deliver training to clients. He/she will be a supervisor to trainers, Training Support Associates/Social Workers, and coordinate with the consulting & investment teams and other departments. 

The Senior Trainer will be going to selected locations in Addis Ababa on a daily basis to perform his/her duties without additional compensation (per diem).  Transportation and other logistical facilities will be provided by the company.

Responsibilities

CLIENT MOBILIZATION (5% TIME)

• Participate in the Inkomoko  Ethiopia program awareness events and meetings

• Support in identifying and enrolling entrepreneurs in the program based on the set criteria

• Communicate program details to the community participants and confirm messages have been received

• In consultation with the BDM, Represent Inkomoko  Ethiopia as an Ambassador, outreach to existing structures in refugee and host communities

• Advise on participants’ criteria to fit the culture, program, and doing business in the community

MANAGEMENT (20% TIME)

• Supervise and coach the assigned trainers and Training Support Associates/Social Workers to deliver excellent service to entrepreneurs

• In collaboration with the BDM, set work plans, participate in quarterly performance reviews and maintain weekly check-ins

• Be aware at all times of key goals and develop daily strategies to achieve them in alignment with budget and culture

• Participate in local staff meetings and other organizational activities to share information with the team

• In collaboration with the BDM, liaise with the consulting and investment teams, our lending partner (Dashen Bank), and other departments to ensure smooth operations

• Be a good ambassador in ensuring the organizational culture is understood and followed through by all staff under your supervision

• Interpret, apply, and ensure departmental compliance with applicable donors and local policy laws and regulations

• Ensure all staff under your supervision are compliant with organizational HR policies, and implement disciplinary actions when they are not

• Work with the BDM and Training manager to plan and manage the budget, staffing, and other resource needs to deliver program outcomes

• Develop a good relationship with all partners and local authorities 

• Communicate to BDM and Inkomoko   Ethiopia leadership about any challenge faced by participants during program implementation

• Provide weekly and monthly reports to the BDM and Training manager

• Perform other duties as required and assigned by your manager

TRAINING IMPLEMENTATION (70% TIME):

• Develop new and harmonize existing content to fit MESMEs size & needs and business dynamics in Ethiopia

• Manage training in all locations of operations in Addis Ababa.

• Plan and implement training of trainers (ToTs) as part of the ongoing classes schedule for Trainers, BDAs, Training Support Associates/Social Workers 

• Translate all training materials/content to local language(s)

• Conduct training and shadow all the BDAs during training in all the locations

• Recommend clients that need extra/specific attention to the relevant Business Development Advisors of the location

• Ensure that all the entrepreneurs in the program are informed and attend all planned training 

• With support from the BDM, organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time with support from social workers and Training Support Associates

• Deliver training as a trainer to 1000 entrepreneurs per cohort using Inkomoko training materials

• Review and advise the Training Manager and BDM on necessary changes to the training curriculums

• Complete all the program training in the due time and within budget 

• Deploy a wide variety of training methods - both in-person and digital - iterating as needed;

• Draft training reports, share with the line manager, and updates the online reporting tools

• Coordinate with Social Workers/Training Support Associates for smooth logistics

• Participate in capacity-building workshops on a range of topics related to business growth, accounting, finance, marketing, human-centered design, innovation, etc

GENERAL ADMINISTRATION (5% TIME): 

• General maintenance of entrepreneur files, reports, and coordination with colleagues

• Contribute to staff meetings, annual retreats, and monthly entrepreneur Services meetings 

• Participation in ongoing entrepreneur tracking and implementing Inkomoko ’s impact evaluation programs every quarter/year 

• Participate in collecting success stories and their write up

• Represent Inkomoko  Business Consulting in partner’s meetings and any other events in Addis Ababa as assigned

• Participate in the development of Inkomoko  goals, strategies, and planning

• Represent Inkomoko   Business Consulting in the local business community and at conferences or other events

• Keep up to date on the latest business and industry trends in Ethiopia and across Africa

• Record billable hours and activities in organizational tracking systems (Odoo, etc.)

• Maintain an updated training schedule on the calendar and website

• Work with the Monitoring, Evaluation & Learning department to ensure training is assessed for impact and value to entrepreneurs

• Attend all Company-wide meetings and maintain organizational values in all situations

Job Requirements

Minimum Qualifications

We are looking for an individual who is passionate about entrepreneurship and has the skills and experience to help entrepreneurs make lasting changes to their businesses. We are seeking candidates who work quickly and thoroughly, collaborate, and are both kind and serious. 

The ideal candidate will have the following qualifications: 

• Skilled with expertise in market linkages and value chain management to MSMEs;

• Experience in business training, facilitation, content development, business consulting, business planning, and providing business advice;

• Excellent Amharic and English;

• Any other local language skill is a plus

• Experience working with refugees specifically in urban refugee setting

• Deep understanding of go-to-market strategies and growth strategies for businesses in the area of consumer goods; 

• Ability to work with high-profile individuals and companies by demonstrating exemplary levels of professionalism; 

• Strong presentation and training skills, and ability to teach others business concepts;

• Possess business acumen, and original thinking; 

• Excellent computer skills – including Powerpoint, Word, Excel, Odoo, Epi-collect, Google Drive, Kobo-collect, Trello, Asana, etc;

• Flexible and able to deliver results under pressure;

• Experience working and managing teams remotely;

• 5+ years’ experience, work with MSMEs is required; 

• Bachelor’s degree required in a Business related field; 

• Additional Master’s studies or CPA skills preferred; 

• Being good at translation from English to Amharic and other local languages would be an advantage

• Access to a smartphone 24/7

• Ready to reside in Addis Ababa and/or travel on a daily basis to operational locations within Addis Ababa. 

What You'll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential KPI-based bonus

• Incredible company culture, including deep investment in your learning and growth

• Diverse colleagues and policies that show our commitment to equity and inclusion 

• Talented, passionate, and committed team colleagues across the region

• Ability to make a significant social impact on your community

• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

How to Apply

If you’re excited about this role, please submit your cover letter and CV through THIS LINK

Tell us about what you’ll bring to this growing company.

Inkomoko is committed to justice, diversity, equity, and inclusion.  As we seek to reflect on the communities we serve, refugees and women are strongly encouraged to apply. As a company, we have policies that ensure fair treatment in the application process. 

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.