Job Expired
Ahadu Bank
Business
Business Administration
Addis Ababa
6 years
1 Position
2023-03-01
to
2023-03-06
Accounting
Business Administration
Management
Economics
Full Time
Share
Job Description
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver excellent services for high customer satisfaction levels.
Qualification Requirement
A minimum Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience Requirement
6 (Six) years of relevant experience in a Bank of which 2 yeas as Senior Customer Services Officer or Equivalent position.
Competencies Required
Understands the basic mechanisms of general financial products and services.
Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Project management skills
Interested and qualified applicants shall apply via the below LINK
Only Shortlisted Candidates will be communicated.
if you need more information, please call us on
+251-11-5-260-795
Fields Of Study
Accounting
Business Administration
Management
Economics
Related Jobs
1 day left
Eternal Media and Promotion PLC
Warehouse Manager
Warehouse Officer
Full Time
3 yrs
1 Position
Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities - Lead daily warehouse operations, including receiving, storing, dispatching, and organizing of media equipment and materials - Supervise warehouse staff, including training, task delegation, and performance management - Maintain accurate inventory tracking using manual or digital systems - Coordinate with production, logistics, and procurement teams to align warehouse activity with event timelines - Monitor stock levels, equipment condition, and schedule regular maintenance - Analyze and improve warehouse layout, workflow, and logistics processes - Ensure compliance with internal policies and safety regulations
1 day left
Addis Ababa Water and Sewerage Authority (AAWSA)
Officer of Property and Property
Property Administration Officer
Full Time
2 - 4 yrs
1 Position
TVET Level or Diploma in Procurement, Logistics and Supply Chain Management, Marketing, Supply Management, Public Procurement, Accounting and Financial Accounting, Business Administration, Management Techniques or in a related field of study with relevant work experience
about 14 hours left
Trade Ethiopia
Customer Service
Customer Service Representative
Full Time
0 - 1 yrs
10 Positions
Bachelor’s Degree in Business, Communications, Marketing or in a related field of study with relevant work experience Duties & Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Talking to people and proactively solving issues.
about 14 hours left
Ethio jobs
Business Assistant- Marubeni Corporation
Business Officer
Full Time
5 yrs
1 Position
Bachelor’s Degree in Economics, Management, Business Administration or in a related field of study with relevant work experience Duties and Responsibilities: - Serve as a liaison between the Tokyo Head Office and local clients, partners, and government authorities. - Coordinate and arrange meetings, site visits, and business-related events. - Translate documents and provide interpretation during meetings (English-Amharic). - Draft official correspondence, reports, and other documentation in both English and Amharic.
about 14 hours left
Afro European Engineers
Jr. Business Officer
Internship
Contract
0 yrs
1 Position
BA Degree in Business Administration, Management or in a related field of study Duties and Responsibilities: - Business management in close collaboration with top management including areas of marketing and human resources. - Support on accounting and financial tasks - Handling all administrative tasks independently or in a team as deemed necessary
about 14 hours left
VIS - Volontariato Internazionale per lo Sviluppo
IGA Expert
Project Officer
Full Time
4 yrs
1 Position
Master's Degree in Business Administration, Rural Development, Cooperative and Business Management, Agricultural Economics, Development Studies or in a related field of study with relevant work experience Duties and Responsibilities: - Assist and support project partners in planning, organizing, and conducting technical and entrepreneurial training courses for project beneficiaries; - Assist and support project partners in assessing beneficiaries' motivation and capacity, promoting the formation of group-based IGAs but also evaluating individual proposals when appropriate;