Job Expired
Receptionist ( Re-advertized)
Multichoice Ethiopia Plc
Business
Secretarial, Admin and Clerical
Addis Ababa
1 years
1 Position
2023-03-06
to
2023-03-13
Secretarial & Office Management
Full Time
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Job Description
Purpose of this Role
This role will ensure proper operation and maintenance of the Front desk office; and also the perception of clients or visitors who walk in.
Key Accountabilities
Ensure proper filing of documents and handle with confidentiality.
Implement customer friendly initiatives that will give clients/visitors a positive long lasting impression about the brand.
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Job Requirements
Qualifications & Experience
High School Certificate (WAEC, SSCE) with diploma in Office Management/ Secretarial Studies.
HND/ Bachelor’s degree in Secretarial studies, Management.
Basic computer skills and quick ability to learn on the job.
Minimum of 1 year in Customer Service
Strong Customer service skills with good problem solving ability.
Computer literacy and working knowledge of email, internet, and MS applications especially Word and Excel.
Functional Competencies
Office Management
Customer Service Management
Relationship Management
Effective Communication
Accounting knowledge
Database Management
Basic MS Office package knowledge
Proficiency in the use of Microsoft Office tools
Governance and Compliance
Document Control
Behavioral Competencies
Customer Service orientation
Change Agility
Organized and self discipline
Positive attitude
Dedicated and committed
Supportive
High attention to details
Team work
Emotional Intelligence
Honesty and Integrity
Proactive
How to Apply
Interested candidates are invited to send their CV through CLICK HERE
Only shortlisted candidates will be contacted.
Fields Of Study
Secretarial & Office Management
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