Job Expired

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Customer Service and Data Clerk (Maternity Cover)

Family Guidance Association of Ethiopia

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Business

Business Administration

Addis Ababa

4 years

1 Position

2023-03-07

to

2023-03-16

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

ICT

Full Time

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Job Description

Job Summary:

Informs clients on the services available at the clinic;  Gives appointments and dates of specific services Registers clients and collects necessary fee for services; keeps clients; records and registry cards in orderly and retrievable order;

Responsibilities & Tasks:

  • Informs clients on the services available at the Clinic

  • Gives appointments and dates of specific services.

  • Registers client demographical data on Client Cards and registration book;

  • Distribute the Client Cards to the service providers so that the clients get the service;

  • Keeps clients' records and registry cards in ordinary and retrievable order;

  • Enter Client data /information in the electronic system as per the data entry instructions/ Guidelines;

  • Keep back up of client electronic system as per the data entry instructions/Guidelines;

  • Keep back up of client electronic data every week/Friday;

  •  Ensure and respect confidentiality of the client data ; 

  • Issue materials and supplies to use according to the organization 's  property Management policies and procedures.;

  • Complies  service statistics as per the given indicators/reporting format of the association per/day/week/month;

  • Prepares reports on service activities as per the Association's rules and regulations;

  • Assist in the IEC and health education of clients at the clinic;

  • Performs other similar functions as required.

Job Requirements

Qualifications:   Dip/ICT Diploma  and relative studies.

Experience:          4 Years experience in customer service 

                                Data Clerk or Similar position.

Number Re Required:  1

How to Apply

Family Guidance Association of Ethiopia

Human Resource and Organizational Development Division

0114-672300

P.O.Box 5716

Addis Ababa

        or

Apply through Ethiojobs.net

Family Guidance Association of Ethiopia is an equal opportunity employer  and female applicants are highly encouraged to apply.

For more information about the Association, please visit www.fgaeet.org (http//www.fgaeet.org)


Fields Of Study

ICT

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