Introduction

In the framework of the MAPS project, under the supervision of the Project Manager, CIFA is looking for 1 Case Manager in Dire Dawa.

Project

The project, entitled “Migration and Access to Protection and Basic Services: integrated interventions on the Eastern migration route (MAPS)” is implemented in urban and rural areas of Harar, Chiro of West Harrage and Dire Dawa Administration. It is intended to support people vulnerable to irregular migration including returnees, potential migrants (including the most vulnerable categories: women, victims of trafficking and unaccompanied children) transiting to or departing from the Middle East. The aim of the project is to carry out joint actions to combat the root causes of irregular migration through promoting employment opportunities, improving basic services and protection of urban communities with an important gender consideration. In the framework of the MAPS project, under the supervision of the Project Manager, CIFA is looking for 1 Case Manager 

Mission

CIFA works to promote the leading role of children and young people all over the world, so that they can become agents of change for a sustainable future from an environmental, economic and social point of view.

Organization

CIFA is an international NGO with over 40 years of commitment in protecting the most vulnerable children. Working in Ethiopia for over 20 years, CIFA supports the access to primary and secondary education, especially for girls; it fights against the worst forms of discrimination and supports women’s economic empowerment. With this approach, CIFA currently  works in Addis Ababa, Dire Dawa City Administration, Amhara, Hareri and Oromia Region.

Key Tasks

• Identify and select beneficiaries, according to a careful assessment conducted with the social workers, the psychologists and the local authorities (psychological, social, health, economic, migration risk, and other criteria will be considered), and take over the project with individualized multidimensional accompaniment and participatory approach

• Manage the Co-housing activity and infrastructure, supporting respectful and positive working relationships with the beneficiary of the project

• Provide support  in the case management of most vulnerable beneficiaries, such as women, children, mothers. 

• Conduct a personal and family needs assessment of all beneficiaries of the co-housing activity and be active in the reintegration/inclusion process and provide support to address challenges as appropriate (reunification, vocational training, education, transportation, employment & legal assistance)

• Ensure the safety, health, and well-being of the beneficiaries

• Develop individualized case plans with long-term and short-term goals and objectives.

• Undertake daily supervisory, monitoring, and support visits

• Closely work with project manager, social workers, psychologists & stakeholders in the course of project planning and implementation.

• Collect, develop, monitor and analyze assessment data on project beneficiaries

• Support social workers and psychologists with regards to the other project activities 

• Liaise with local government stakeholders (Women and children Affairs, Social Affairs, Health sector, faith organizations, etc) to ensure complementarity to other response plans and flexible and efficient service delivery.

• Keep good, accurate, and confidential records and make referrals to those who require psychological or psychiatric, health assessment/treatment.

• Prepare detailed monthly, quarterly, and annual action plans and progress reports (with the same frequency)  

• Ensure the principles of confidentiality, impartiality, and non-judgment, respecting the confidentiality of data, being the property of the project beneficiaries and CIFA. Ensure beneficiary's files/data are properly filed  and locked

• Continuously stay abreast with CIFA & donor policies, procedures, rules and regulations

• Undertake duty travels as required

• Other duties as assigned

Salary: ETB 16670 ETB (six-thousand-six-hundred-seventy ETB) basic CIFA salary scale

Location: - 1 in Dire Dawa with periodic travels to Chiro, Harar, CIFA Head Office in Addis Ababa & Dessie Office for training and/or coordination meetings, if needed

Duration Contract: 12 months with 60 days probation period

Job Requirements

Qualifications & requirements:

Qualification: 

• Minimum of a bachelor’s degree in Social Work, Psychology, Sociology, Social Sciences, Gender, or related field of study

Experience: 

• Experience working with NGOs or humanitarian organizations for 3 years

• Experience with vulnerable groups (returnees, migrants, IDPs, mothers alone, children)

IT:

• Good knowledge of Microsoft Office, especially Excel and Word required;

• Good Knowledge of Internet, Email, Google Drive & other, Communication Platforms (skype, Google meet, zoom, etc…)

Personal Skills:

• Be proactive, empathetic and have an understanding of the issues surrounding the beneficiaries

• Good knowledge of Gender-based Violence (GBV), child protection and psychosocial support

• Excellent interpersonal, and written and verbal communication skills;

• Strong organizational and problem-solving skills;

• Excellent skills in time management and stress management;

• Organized, able to be multitasking, flexible, and able to work as a team and individual;

Language:

• Excellent communication skills in English and Amharic, both written and verbal;

• Oromiffa and Somali is an asset

How to Apply

Interested candidates who meet the required qualifications and experience are invited to submit their applications through this link
https://forms.gle/vR8Zq7RpU5giZ3jY9

by 16/03/2023. Please attach your CV, a cover letter, and your highest degree certificate in PDF. Applications should include the contact details of three professional references. One reference must be the applicant’s immediate supervisor.