About CRS: Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, health, agriculture, education, microfinance, and peacebuilding. For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia's most vulnerable communities. Moving beyond emergency response, CRS' disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS's humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes equality and inclusion, and mitigates the impact of COVID-19. As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position.

Position Title:               Field Manager

Department:                 Operations

Duty Station:                CRS Ethiopia/Dire Dawa

Employment Term:       Indefinite term

Reports To:                    Operations Manager

Application Deadline:   March 18, 2023

Job Summary:

You will manage and represent Catholic Relief Services’ (CRS) activities operating through its sub-office in Dire Dawa to support implementation of high-quality programs serving the poor and vulnerable. Out of the Dire Dawa sub-office you will support the development and effective management of operational systems and resources and the delivery of high-quality programming in coordination with the CRS main office in Addis Ababa.  You will also provide general oversight of local partner projects and activities supported by CRS to recommend capacity building needs and identify inefficiencies and potential concerns.

 Job Responsibilities:

• Support the planning and implementation of all key activities at the sub-office level ensuring alignment with Country Program (CP) and agency strategic programming and operations excellence priorities and standards.

• Approve expenses and monitor spending in line with operational and programmatic needs and donor requirements.

• Serve as the security focal point. Proactively manage security and mitigate security risks. Ensure a safe work and living environment through leading implementation of safety and security protocols and staff care and well-being best practices.

• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity. Contribute to staffing plans and recruitment process of senior staff.

• As the primary representative of CRS in Dire Dawa, strengthen existing and develop new relationships with local partners, government and community organizations. Meet with partner management staff on regular basis to review program and operations management, support in capacity strengthening activities, and follow up on critical issues.

• Proactively and effectively manage resources and promote stewardship, ensuring program and operations teams and partner staff have and optimize the appropriate human, financial, and material resources and tools. Recommend partner staffing needs, general administrative concerns and possible areas where CRS can provide a greater level of assistance to its local partners.

• Manage day-to-day operations to ensure all operational services (HR, Finance, Supply Chain, Admin, ICT) are delivered with high quality in an efficient manner and adhere to policies. Manage risk and address challenges that affect the proper stewardship, optimal utilization and maintenance of program assets and resources (financial, human, and material).

• Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Identify capacity strengthening needs for staff and partners and coordinate with CRS Ethiopia program and operations teams to address capacity strengthening.

• Provide oversight to overall commodity management and ensure that needs related to staffing levels, capacity, and compliance to USAID/FFP regulations are monitored and addressed as needed. 

Job Requirements

Typical Background, Experience & Requirements:

Education and Experience

• Master's Degree in Business Administration, International Relations, or relevant field required. Additional experience may substitute for some education.

• Minimum of 5 years work experience in a non-profit, development, and/or humanitarian organization with progressive responsibilities and some project management experience. Experience with an international organization a plus.

• Experience working with projects funded by multiple public donors, including USAID.

• Experience in stakeholder management and establishing and strengthening community partnerships.

• Staff management experience and abilities that are conducive to a learning environment.

• Knowledge of procurement and general office administrative/management issues

• Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information management systems.

 Personal Skills

• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.

• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.

• Team leadership abilities

• Proactive, resourceful, solutions-oriented and results-oriented

• Able to live in an environment where everyday comforts may not be readily available. 

 Required/Desired Foreign Language:

 Travel Required: Travel to field locations with Dire Dawa and Harar. Occasional travel (<5%) to Addis Ababa for meetings and trainings.

Key Working Relationships:

Supervisory: PDP Manager, Administrative Assistant

Internal: CRS Senior Management, program managers, logistics managers

External: Partner management and staff, vendors and service providers, auditors, government representatives

 Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

·       Trusting Relationships

·       Professional Growth

·       Partnership

·       Accountability

 Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

How to Apply

You should fill the application form through this LINK  and attach your up-to-date CV on / before the application deadline March 18, 2023. You will be contacted only if selected for written exam/interview. Phone solicitations will not be accepted. These job opportunities are open to Ethiopian nationals only.

CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. 

 ** Qualified women and Persons with Disabilities are highly encouraged to apply**

CRS is an Equal Opportunity Employer