TEAM/PROGRAMME: Program Operations (PO)

LOCATION:  Jijiga

Post Type: National

Child Safeguarding:

Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

ROLE PURPOSE:

The Head of Field Office Manager will provide overall leadership on program/project implementation and resource utilization for the field office.  He/she provide regular communication and coordination with the Area Office and Country Office, and represent Save the Children in the respective Regional/Zonal level meetings.

The role is expected to support program implementation and ensure program quality of all programs implemented in the impact area, hence the incumbent should be willing to spend approximately 50% of his/her time at the project implementation sites.  In addition, the role will serve as a safeguarding focal championing safeguarding and safe programming in the operational area.

In the event of a major humanitarian emergency, the role holder may work outside the normal role profile and be able to vary working hours accordingly.

SCOPE OF ROLE:

Reports to: Area Director

Dimensions: As per the current portfolio the field office will have an approximately 90 staff and expenditure of approximately $8 million+/year.

Staff directly reporting to this post: Program Managers, Supply Chain Coordinator, HR and Safeguarding Coordinator, Finance Coordinator, MEAL Coordinator.

KEY AREAS OF ACCOUNTABILITY:

Program Implementation and Quality

• Facilitate effective supervision of the implementation of planned activities in the field office and ensure quality of program implementation.

• Provide overall field leadership and management role including  field level ways of working, delivering results with accountability, regular field level coordination and field level leadership meetings.  

• Facilitate and ensure integration of all programs with the local stakeholders including local government, community and NGOs working in the area.

• Facilitate participatory monitoring and evaluation of the program implementation.

• Ensure sustainability of the programs through thematic/programmatic approaches.

• Facilitate negotiation of smooth handover of completed programs to relevant bodies.

• Facilitate smooth phase out both by program and from the area as deemed necessary.

• Liaison and network with all local stakeholders to enhance relationship and program ownership and implementation.

Program Design and Resource Mobilization

• Facilitate initiation of project concepts based on participatory need assessment and community priorities;

• Encourage program staff to foster smooth relationship with line offices and communities to solicit such concepts.

• Facilitate involvement of local stakeholders including sectoral offices and community in project identification and conceptualization of the same.

• Liaison with all relevant PDQI staff in the CO for fleshing up of the concept papers and submission to potential donors to mobilize resource.

Effective Utilization of Resources

• Ensure that resources wisely and prudently utilized for the planned purposes in in compliance with internal SCI financial policies and donor requirements.

• Ensure all that all our people/human resources in the FO effectively utilized through merging of project activities and providing stretch assignments.

• Monitor utilization of all types of resources including cash, commodity, stocks, vehicles, office equipment’s, and others available to the field office. 

• Ensure that all available resources under the custody of the field office, properly documented, updated every year and receive appropriate maintenance and proper handling.

• Ensure that any mishandling of resources be reported to all relevant bodies and appropriate measures taken on time.

• Ensure quality and timely periodic reports are prepared and disseminated to all relevant bodies, including donors, local and regional government, and relevant offices in Save the Children.   

Communication, Representation and Networking

• Ensure timely and regular communication and information sharing is in place with AO and all relevant departments in the CO.

• Participate in all relevant meetings and discussions in the CO as deemed necessary.

• Represent Save the Children in the respective regional and zonal levels.

• Build smooth functional relationship with the Bureaus and relevant offices in the Regional State. Promote the basic values and principles of the organization in the process of the relation building with the stakeholders.

• Facilitate agreements signing and support letters solicitation for programmatic purpose from relevant Regional Sector Bureaus.

• Facilitate resource mobilization from the Regional State to make activities as complementary as possible.

• Ensure smooth networking and relationship building with local stakeholders including local government, community and NGOs working in the area.

• Facilitate efforts to enhance participation of stakeholders in the implementation, monitoring, evaluation, and learning program activities.

Human Capital Development

• Ensure policies and process followed in full cycle of HR operation starting from recruitment to separation of employees.   

• Ensure that all newly recruited staff receives appropriate and sufficient orientation on the values, safeguarding, and policies of the organization. 

• Ensure the overall safety and security of staff and the operations. 

• Facilitate formation and development of teamwork and mutual learning through discussion working together.

• Ensure that all staff have annual performance and development plans and receive regular feedback and coaching on their performance as per SCI performance calendar. 

• Encourage on-the-job training and learning from mistakes and even failures to develop staff.

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

• Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values

• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same

• Widely shares their personal vision for Save the Children, engages and motivates others

• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters

• Values diversity, sees it as a source of competitive strength

• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions

• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency

Job Requirements

Key Skills Required

• Minimum of a Bachelor’s degree and 10 years relevant work experience / Masters is preferred

  • 4-5 years experience working with international and national NGOs as well as the various government offices and the community with at least 5 years leadership experience.

  • Demonstrated experience in program implementation and ensuring quality of programs.

  • Proven ability in promoting and collaborating closely with multi-level stakeholders.

  • Excellent interpersonal skills and demonstrated ability to lead and work effectively in team situations

  • Knowledge of multi-donor regulations

  • Experience with food commodity management systems and regulations required

  • Excellent oral and written communication skills

  • Fluent in English and in the language of the region

How to Apply

Register using the following LINK

Please attach a copy of your CV and cover letter with one letter of application, and include details of your current remuneration and salary expectations. 

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.