Job Requirement

Education and Experience: BA Degree in Accounting, Management, and other business related fields.

Experience: minimum of Six years Banking experience.

Roles and Responsibilities:

• Identify and develop new sources of business, to acquire and recruit new potential customers and develop strong relationships, to optimize the utilization of all products and services of the bank

• Retain existing customers by developing and maintaining fruitful relationship with the current customers

• Resolve customer issues i.e.: investigates and resolves customer complaints regarding service.

• Ensure customers’ needs are met.

• Guide branch customer service initiatives as per the established service standards of the bank

• Engage branch staffs to reinforce customer relation and promotes the service culture.

• Support branch staffs on developing, managing and growing customer relationships.

• Develop and enhance good relationships with community and other financial institutions.

• Prepare schedule for regular face-to-face meetings with the corporate customer of the branch for business discussion at the preference place of the customers.

• Ensure that all customers of the branch are well informed on bank’s product and services.

• Refer opportunities to other business segment managers where appropriate.

• Develop and monitor bank sales strategies to get area’s competitive advantage.

• Provides innovative and productive inputs to enhance the efficiency of the branch and widen the scope of the business to increase revenues as well.

• Support and coordinates the marketing efforts of the branch.

• Marketing branch within the community to attract business.

• Represents the bank in social and official affairs.

• Implement the designed strategy for the growth of quality services and customer recruitment.

• Ensure all document related to credit and Trade Service are properly and timely forwarded to the respective organs.

• Manage and monitor loan portfolio and ensure that long outstanding suspense accounts are cleared timely.

• Maintains and oversees all banking procedures and processes.

• Ensure proper communication of policies, procedures, circulars and other business communications to staff of the branch.

• Approve branches expense as per the limit.

• Ensure effective and proper utilization of branch’s resources.

• Rectify discrepancies and comments reported by internal auditors and controller.

• Monitor, verify, rectify and update all accounting records.

• Ensure compliance and monitoring is in place in accordance with rules, regulations and standards.

• Prepare financial statements and operational reports for the district and head office.

• Checks and balances daily cash on hand against journal and cash book and ensures that subsidiary accounts balance with their respective general ledger positions.

• Keeps custody of revenue stamps, loan security documents, and loan contracts.

• Keeps dual control of petty cash and vault key as needed.

• Documents and interprets complicated financial information for bank clients.

• Oversees financial reports for taxes, regulatory agencies, and other financial groups relating to branch finance.

• Monitoring budgets and ensuring sales targets are met, engaging and motivating staff to achieve objectives.

• Perform any other tasks as assigned by supervisor.

Job Location: Head Office

Remuneration: As per the Bank’s salary scale and benefit scheme

Terms of employment: Permanent after probationary period

Registration Deadline: March 16, 2023.

How to Apply:

Submit your copies of non-returnable CV with the application letter and copy of credentials; including copy of grade 8 ministry certificate and other supportive documents in person to Head Office (Bole, Dambel City Center 4th Floor(Kindly use lift no.06))