Education and Experience: BA Degree in Accounting, Management, and other business related fields.
Experience: minimum of Six years Banking experience.
Identify and develop new sources of business, to acquire and recruit new potential customers and develop strong relationships, to optimize the utilization of all products and services of the bank
Retain existing customers by developing and maintaining fruitful relationship with the current customers
Resolve customer issues i.e.: investigates and resolves customer complaints regarding service.
Ensure customers’ needs are met.
Guide branch customer service initiatives as per the established service standards of the bank
Engage branch staffs to reinforce customer relation and promotes the service culture.
Support branch staffs on developing, managing and growing customer relationships.
Develop and enhance good relationships with community and other financial institutions.
Prepare schedule for regular face-to-face meetings with the corporate customer of the branch for business discussion at the preference place of the customers.
Ensure that all customers of the branch are well informed on bank’s product and services.
Refer opportunities to other business segment managers where appropriate.
Develop and monitor bank sales strategies to get area’s competitive advantage.
Provides innovative and productive inputs to enhance the efficiency of the branch and widen the scope of the business to increase revenues as well.
Support and coordinates the marketing efforts of the branch.
Marketing branch within the community to attract business.
Represents the bank in social and official affairs.
Implement the designed strategy for the growth of quality services and customer recruitment.
Ensure all document related to credit and Trade Service are properly and timely forwarded to the respective organs.
Manage and monitor loan portfolio and ensure that long outstanding suspense accounts are cleared timely.
Maintains and oversees all banking procedures and processes.
Ensure proper communication of policies, procedures, circulars and other business communications to staff of the branch.
Approve branches expense as per the limit.
Ensure effective and proper utilization of branch’s resources.
Rectify discrepancies and comments reported by internal auditors and controller.
Monitor, verify, rectify and update all accounting records.
Ensure compliance and monitoring is in place in accordance with rules, regulations and standards.
Prepare financial statements and operational reports for the district and head office.
Checks and balances daily cash on hand against journal and cash book and ensures that subsidiary accounts balance with their respective general ledger positions.
Keeps custody of revenue stamps, loan security documents, and loan contracts.
Keeps dual control of petty cash and vault key as needed.
Documents and interprets complicated financial information for bank clients.
Oversees financial reports for taxes, regulatory agencies, and other financial groups relating to branch finance.
Monitoring budgets and ensuring sales targets are met, engaging and motivating staff to achieve objectives.
Perform any other tasks as assigned by supervisor.
Registration Deadline: March 16, 2023.
Submit your copies of non-returnable CV with the application letter and copy of credentials; including copy of grade 8 ministry certificate and other supportive documents in person to Head Office (Bole, Dambel City Center 4th Floor(Kindly use lift no.06))
