• To oversee and manage sales staff and reservation to ensure maximum revenue, promotional coverage and marketing opportunities are achieved.

• Sales and Marketing Manager duties and responsibilities:

• Maintain and promote a team work environment with effective and clear communication amongst co-workers.

• Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.

• Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the GM.

• Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.

• Ensure hotel meets or exceeds budgeted goals.

• Follow and track company cross-sell procedures.

• Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.

• Organize travel agent month and travel agent appreciation rates for slow months.

• Assists with the development and implementation of promotions, both internal and external.

• Creating a focus on attracting new business.

• Attending and contributing to the monthly sales strategy meeting

• Updating and owning the sales strategy & sales plan with the General Manager.

• Review and approves any special corporate negotiated rates by signing the CVGR (Company Volume guaranteed rate) contract.

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

• Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives. 

• Recommends monthly room nights target goals for sales team members.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Develop and send informative press releases to targeted lists highlighting all activities and promotions.

• Maintain and expand corporate incentive program via direct mail, personal visits etc.

• Oversee and ensure the updating of rates, promotions on hotel website, OTA's (Online travel agents), GDS etc. without any rate parity.

• Responsible for the training of sales managers and staff.

• Follow and promote hotel standards with guests, co-workers.

• Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centers, electronic lead channels, etc.

• Monitors all day-to-day activities of direct reports.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Job Requirements

• Excellent sales and negotiation skills.

• Good business sense and the ability to motivate and lead a team.

• A high standard of spoken and written English.

• Flexible working hours’ subject to the demands of the business.

• Able to work under pressure.

• Five Years’ Experience in Managerial position, 3years’ on the same position

• BA Degree and above in Management, Business Administration, Hotel management, Marketing Management and related fields.

How to Apply

Submit your non-returnable CV’s, copies of  document and other relevant testimonies in person to Bole Ambassador Hotel Guinea Conakry (Tito) Street, Bole, at Human Resource Office or via email: es@boleambassadorhotel.com/ gm@boleambassadorhotel.com For further information contact Tel. +251116188281

N.B: You must mention the name of the position you are applying for in the subject line of the email