Purpose of the Job: - Serve as the first point of contact and handle all guest inquiries in a professional manner, provide relevant information, collect cash and handle day-to-day front office duties and support.

Duties and Responsibilities

• Greet all clients with strong customer service and communications skills;

• Provide direction to all clients in terms of who to speak to;

• Direct visitors to the appropriate direction in a professional and courteous manner;

• Communicate and handle incoming and outgoing electronic communications;

• Coordinate activities around the front desk/reception area;

• Process invoices and payments for different services;

• Ensure all office files are managed according to confidential and internal processes;

• Review and summarize reports and documents as required;

• Ensure clients are well informed about our service and respective fees;

• Responsible for maintaining clean and safe reception area; keep it tidy at all times;

• Timely cash collection and make deposits in a proper manner;

• Ensure the daily sales amount is reconciled against the sales summary;

• Other tasks assigned by supervisor.

Job Requirement

Academic qualification

• BA Degree or Diploma in Front Office Management, Customer management or other related fields;

Additional qualifications

• Able to communicate verbally and in written format to all organizational levels

  • Ability to understand the needs of a client/visitor

  • Ability to work in a fast-paced environment

  • knowledge of MS Office, including sales software;

  • Ability to work in a team and have excellent communication skills

  • Self-motivated and sales oriented;

  • Someone who comes across as positive and can provide exceptional receptionist service;

  • Preferably with previous experience in a customer service position and good knowledge of cash registers operation;

Years of experience: Minimum of 4+ years, specifically in the merchandising sector is an added value

Salary: Negotiable

Number of Positions: 3 (Three)

How to Apply

Submit your CV and copy of their credentials through our email address job@sariaconsult.com

Note:- Don’t forget to write the position you are applying for in the subject line!