BACKGROUND

Our company will develop, in Ethiopia, an oilseeds clusters program to source from contracted out-growers (cluster of farmers, commercial farmers) and oilseeds grains integrators (traders/coops/…) large quantities various oilseeds (sesame, soybeans, sunflower, rapeseeds, groundnuts) to supply its Solvent Extraction Plants.

DUTIES AND RESPONSIBILITIES

• Coordinating and managing the organization’s design and use of SAAS software, ERP software of master files, roles, user views, data control, reporting, and data integrity,

• Defining a maintenance and update planning, overseeing and executing on-going maintenance on software and/or hardware and improvement projects for all digital services,

• Implementing reports to test data integrity and accuracy within the system and ensuring that the agreed corrections are implemented following an agreed timeline,

• Ensuring in all time data security -developing plans for increased security across systems, performing security audits, risk assessments and analysis, and making recommendations for enhancing data systems security,

• Coordinating with digital services providers and system users the creation of new modules, reports, dashboards, analytical tools as per needed,

• Coordinating with colleagues for supply of ERP and satellite data and other digital services data to the digital services providers as per requested,

• Managing and tracking the status of all system changes, tests and upgrades tasks,

• Ensuring documentation, such as training guides, procedures, and test scripts, are maintained and regularly updated and distributed to all relevant parties,

• Collaborating with the digital services providers the digital tools training for initial development,

• Coordinating and delivery initial and regular update training sessions for all oilseeds clusters staff as requested by their function,

• Compiling as requested by management the requested dataset to provide the necessary information for regular cluster activity update report,

• Designing a continuous improvement strategy for the digital tools users. Coordinating and ensuring the implementation of the improvements by all parties,

• Supporting procurement team in the software and hardware procurement process.

EXPECTED RESULTS

• Efficiency and effectiveness of the support provided to the digital service providers for software design, testing, deployment, maintenance and update,

• Software and hardware are maintained/updated within an acceptable timeframe according to the maintenance/update requirement,

• Accuracy and relevance of the report as per defined schedule. Timely execution of agreed corrections and their quality/accuracy/precision,

• System updates are implemented within an acceptable timeframe according to the system update's complexity. Reliability of the system (crashes, bugs etc.),

• All guides, procedures, tests scripts are updated within 3 days after a major system updates,

• Pertinence of the training content. Quality, clarity and simplicity of the developed materials. Number of trainings delivered

• All users request are treated within a maximum of one to 3 (1-3) working day according to the importance level of the request,

• All users are acquainted with the system within twelve (12) working days after onboarding, major update or else.

• Strict surveillance of data security against any malevolent or unwanted sources

Job Requirements

QUALIFICATIONS REQUIRED

Experience:

• 5 years of experience of which at least 3 in the sector relevant to the JD (ERP systems / Satellite data management / SAAS application. Experience in agriculture is a plus.

Education

• BSC/Msc degree IT Management / Software engineering and/or related engineering fields

How to Apply

Application instruction

Please title your application with subject line: -"Digital Service Manager "

Candidates meeting the above-required qualifications are invited to send their CV through careers@54fmcg.com  

Only those applicants who meet the above criteria will be contacted for an interview.

Application deadline: March 25, 2023