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Senior Key Accounts Support Officer

Ahununu Trading PLC

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Business

Marketing Management

Addis Ababa

4 years - 10 years

1 Position

2023-03-17

to

2023-03-24

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business Administration

Marketing Management

Economics

Full Time

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Job Description

2.     Company overview

Ahununu is one of the biggest private Logistics Company with huge connectivity within Ethiopia. Branching out in to 13(thirteen) Destinations throughout Ethiopian cities. we are currently providing Air express parcel delivery & road transport to different corporate & individuals demands. Ahununu Express Service is currently providing a full-fledged logistics services. Our service is characterized by fast, reliable & affordable merits. All our deliveries to branch cities are on a next day arrival basis. Transit insurance is guaranteed to all deliveries via road transport.

2.     Purpose of the Job:

 Under the general direction and supervision of the SALES & KEY ACCOUNTS DIVISION HEAD, SENIOR KEY ACCOUNTS SALES OFFICER is responsible for understand customer queries and resolve them in a timely manner, to assist in planning and implementing effective sales strategies, to conduct in-depth market research and identify potential leads, have excellent communication and presentation skills, be detail-oriented, have the ability to handle stressful situations and familiarity with the sales industry and impressive problem-solving abilities.

1.2. SALARY GRADE:           11

1.3. DEPARTMENT: MKTG, SALES & BUSINESS DEV’T DEPARTMENT

1.4. REPORTS TO:   SALES & KEY ACCOUNTS DIVISION HAED

1.5. DIRECT REPORTS:  KEY ACCOUNTS SALES OFFICER, JUNIOR KEY ACCOUNTS

3.     DETAIL DUTIES AND RESPONSIBILITIES:

  • Process and record accurate and detailed customer data.

  • Manage and maintain customer accounts.

  • Gather customer requests and requirements. 

  • Assist Sales & Key Account Manager in planning and implementing effective sales strategies.

  • Analyse and audit customer documents. 

  • Acknowledge customer queries and complaints and resolving.

  • Prepare and present data analysis reports 

  • Implement and monitor sales solution strategies 

  • Build and maintain long-term customer relations 

  • Assist in generate potential sales leads 

  • Coordinate with internal and external team members 

  • Ensure that all customers receive the services on time.

  • Deliver exceptional interpersonal, negotiation skills, collaboration and communication skills

Qualification and Experience:

  • MBA in Marketing, Management, Economics, Business Administration, or related fields with four (4) years of demonstrated experience

  • OR bachelor’s degree in marketing, Management, Economics, Business Administration, or related fields with six (6) years of demonstrated experience

  • OR Advanced Diploma in Marketing, Management, Economics, Business Administration, or related fields with ten (10) years of demonstrated experience.

How to apply:

Fields Of Study

Business Administration

Marketing Management

Economics

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