Job Expired

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Sales Representative

Istanbul Addis Tour & Travel plc

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Business

Marketing Management

Addis Ababa

2 years - 3 years

1 Position

2023-03-23

to

2023-04-02

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Marketing Management

Hospitality, Food Service and Tourism Management

Marketing & Salesmanship

Full Time

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Job Description

Responsibility/Duties

  • Present, promote, and sell tour packages /services to new target customers using physical and phone call;

  • Consistently achieve individual sales and performance goals

  • Understand customer needs and requirements

  • Using scripts to provide information and sell the tour packages

  • Use a given phone to sell tour packages

  • Persuade the customers to buy the tour packages

  • Go to “Extra Mile” to meet sales targets and facilitate future sales

  • Keep records of calls and sales and report the status

  • establish, develop, and maintain positive business and customer relationships; and

  • Meet agreed-upon sales targets and outcomes on time.

  • Coordination of sales activities with team members and other departments

  • Solve customer problems and offer solutions

  • Eliminate and/or pre-determine risks and liabilities that are detrimental to the company's best interests.

  • Good understanding of the Tour and Travel industry

  • Good communication skills with clients, Team members and Managers.

Job Requirements

Requirements

  • Diploma/BA Degree in Sales and Marketing, Tourism and Hospitality industry and another related field

  • Two (+2 years' previous experience in customer support, client services, sales, or a related field for degree holder and Three (+3) years’ experience for diploma holder.

  • Demonstrated and proven sales results

  • Basic report skills and experience with tracking and recording call information

  • Focused on customer service

  • Excellent verbal and written communication skills

  • Persuasive and goal-oriented

  • In-depth understanding of company services and its position in the market

  • Excellent customer care and focus; ability to assess customers' needs and provide correct answer, path, troubleshooting, or method for a positive customer experience

  • Ability to multitask, prioritize, and manage time efficiently

  •  Strong leadership skill

  • Organizational skills

  •  Personal motivation and drive exhibited through a commitment to hard work, continuous improvement, and achievement of goals

  • Analytical, creative thinking and problem-solving skills

  • Strong persuasion and negotiation skills

Competencies/ Personal attributes

Attention to Detail:  position requires being careful about detail and thorough in completing work tasks;

Dependability: position requires being reliable, responsible, dependable, and fulfilling obligations.

Integrity: The position requires being honest and ethical.

Stress Tolerance: position requires accepting criticism and dealing calmly and effectively with high-stress situations;

Initiative: position requires a willingness to take on responsibilities and challenges.

Adaptability/Flexibility: position requires being open to change (positive or negative) and considerable variety in the workplace.

Required Skills & Abilities

  • Must to know Good written and spoken in English and Amharic

  • Excellent Organizational Skill and attention to details

  • Excellent time management skill

  • Extensive knowledge of office administration, clerical procedures and record keeping systems

  • Excellent Interpersonal and Communication skills

  • Excellent knowledge of basic computer applications

  • Ability to work under pressure                                        

  • Proven ability to handle confidential information with discretion and demonstrate the highest level of customer/client service and responsiveness

  • Willing to learn and flexible attitude

How to Apply

Interested applicants can send their CV email to marketing@istanbuladdistourandtravel.com

Fields Of Study

Marketing Management

Hospitality, Food Service and Tourism Management

Marketing & Salesmanship

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