Job Expired

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Customer Service Officer

Khul World

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Business

Business Administration

Addis Ababa

0 years - 3 years

1 Position

2023-03-30

to

2023-04-11

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business Administration

Marketing Management

Secretarial & Office Management

Full Time

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Job Description

Calling Customer Service Officer and Admin Assistance, Khul Wholeness Center

Khul World; Human Possibilities

Khul World With its mission to…

 “Unleash healthier, happier, response-able individuals to foster a conscious and inclusive society, nation and world”

Values

>Community and Connection

>Openness and Inclusiveness

>Integrity and Commitment

>Envisioning and Directionality

>Fun and Celebration

If you haven't gone through the Khul Mission, Culture and Programs page, please do so before going through this one, going through the link https://telegra.ph/Join-yOUR-Mission-03-23

Khul World Has opened an opportunity for aspiring candidates into one of the business functions position of our fast growing and thriving organization, to become a Customer Service Officer and Admin Assistant at Khul World with Multilevel benefits include but not limited to

Ø The potential of promotion as a Programs Director of Khul World and also becoming a share holder in the various business lines under Khul Enterprises

Ø Opportunity of tools, guidance and assistance towards your Self transformation from the CCV (Chief Creative Visionary) of Khul World

Ø Direct profit sharing, from the various programs you are involved in at Khul World

Ø Free Access to all Paid transformational programs and training offered by Khul World

Ø Getting Discounts on Wellbeing Products from Khul Store

In addition to Salary

Job Description

We are looking for a Customer Service Officer with exceptional communication skills and a good work ethic. As a Customer Service Officer, your responsibilities will include answering customer questions and providing support. You will make notes on our computer system and have an optimistic and adaptable attitude.

Responsibilities

Customer Service and Admin Assistant at Khul World

  • Reception and Registration of Customers ( Answer phone, email, and face-to-face customer enquiries)

  • Receiving, depositing and payment records

  • Create and maintain reports on customer interactions and follow up with Memberships and Payments

  • Update customer records in our system, including notes about conversations and outcomes

  • Collecting Customer Feedback/concerns to use for retention  and Present ideas for improving customer care

  • Keeping Organized and updated Documentation (online and offline)

  • Compile and Present weekly Accounts and Customers based KPIs

  • Make recommendations to managers to improve customer experience

  • Financial Statements and Report to Customs Office (when needed)

  • Organize and effect Payroll and company invoices

  • Coordinate with and assist other Leaders at Khul World, when necessary

Requirements and skills

  • Previous experience in customer Service is Appreciated

  • Previous experience in Accounting is Appreciated

  • Excellent knowledge of MS Office;

  •  Excellent communication skills, English and Amharic

  • Excellent problem-solving ability

Desirable Qualities of Advantage

  • A passion for Self Transformation and Wellbeing

  • Passion and Experience in Community Service. Eg. Rotaract, Rotary, AIESEC, DOT

  • Experience with building strong and engaged teams/community

P.S. Passion and/or experience in Personal Growth and Wellbeing is a big plus

How to Apply

 Your Motivation Letter should include, but not limited to;

> Brief introduction of yourself, and why do you want to apply to this post?

>Your background/expertise in the position/area you want to join ?

>What is your background in wellbeing or personal development practices? do you have an experience in Yoga, Meditation or similar programs? please explain briefly.

> What does Wellbeing, Wholeness, Holistic development, mean to you? and How important do you think it is to our country and the world?

> Have you heard of Khul before? If so where?

> Have you involved in Khul or Khul Programs? if yes please explain your involvement? > How do you think your Involvement can be an opportunity for You, for Khul World and the Planet?

2. Reach us on telegram on T.me/KhulService or +251932333382 If you have questions and encounter any challenge with the email.

May Love Light and Abundance be qualities you see around you.

Thank You

“We all came as gifts to mother Earth, may we step forth to let these gifts Shine and Brighten each other and our planet”  

Yoftahe M.(Happy), founder & CCV (Chief Creative Visionary) at Khul World

We, at Khul World, are on a mission of Making Humanity Fall in Love with Life

Fields Of Study

Business Administration

Marketing Management

Secretarial & Office Management

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