• In line with the principles of Concern Ethiopia’s rules and regulation; the purpose of the Programme Development and Quality Coordinator is to support programme teams in the provision of assessment results and other background information in concept note and proposal development.

• The person filling this role will be responsible for overseeing and supporting the functioning of the MEAL, Grants and CRM teams at head office level in Addis Ababa.

• The PDQ Coordinator will also support the programme teams to ensure high quality programming and learning by supporting the M&E Manager to achieve high-quality quantitative and qualitative monitoring and accountability to beneficiaries – in line with Concern global and country strategic plans, How Concern Understands Extreme Poverty, guidelines and policies

The post holder will be expected to:

• mentor and/or capacity building the MEAL Team and existing country programme staff.

• monitor the grant implementations regularly and provide feedback in line with the result frame work for the program teams to ensure on time accomplishment of the grant.

• Oversee the grants team to ensure that there is adequate oversight of all Ethiopia programme grants, while also supporting the development of new proposal opportunities and quality reporting of grants as per the donor requirement.

• ensure the implementation of the CRM function across the country programme through line management of the CRM/EWEA Officer and related team

• Through oversight, management and mentoring of the Grants and Business Intelligence Manager,  MEAL Coordinator and CRM/Early Warning Early Action Advisor that are responsible for the following:

1. Grants Management

• Take responsibility for oversight of all grants for the Ethiopia programme.

• Develop and maintain project management tools such as funding trackers, grant trackers, reporting templates and reporting calendars; and ensure the team is aware of these timelines.

• Work with the Country Financial Controller ,Programme Directors and grant unit to ensure donor compliance and Concern guideline documents are followed.

• Responsible for ensuring that the grants unit are coordinating the completion of high quality donor reports and that they are submitted for review on time.

• Work with program and Grant managers to supports overall planning, implementation and management of the CWW Grants as well as the achievement of the goals and objectives of relevant grants in a timely and cost-effective manner.

• Work with Grant unit to ensure CWW grants portfolio is implemented according to the PCM while ensuring all activities are implemented on time target and budget and in compliance with Donor requirements.

2. Programme Development

• Identify potential donors and carry out research in order to understand their mission, policies, strategies, procedures and priorities including preparation of a Funding Strategy.

• Ensure all proposals result framework are developed in a way that indicators have clear linkage of activities to intended outputs and outcomes.

3. Programme Quality

• Support the Programmes Director and Programme Coordinators in effective quality assurance of the country programme and compliance with organisational policies and strategies. Support and supervise the MEAL Manager to lead and coordinate the M&E, Information Management and Accountability teams. This includes providing support during surveys and assessments, providing support to staff in the regular and reliable gathering of qualitative and quantitative data including regular, accurate and timely entry of M&E data into a programme database, the development of data collections tools and a relevant Community Response Mechanism (CRM)

• Oversee knowledge sharing across teams, and ensure that monitoring and evaluation results are understood and used to improve programmes. This includes the sharing of data and high quality MEAL reports with programme teams, partner organisations, cluster partners and donors.

• Ensure key messages of the projects are disseminated with visibility materials in coordination with grant unit.

• In collaboration with the Grant unit ensure that the donor reports meet the requirements and reflect best practices, lessons learnt and success stories.

• Ensure that the Grant Recipient(s) /if applicable develops results, indicators and targets as well as an annual work plan, which reflect the objectives of the grants program and are aligned to the specific donor requirements.

• Ensure that equality, risk and vulnerability, protection and conflict sensitive programming are adequately addressed in the design of project indicators and in the M&E tools and implementation of M&E activities.

• Proactively identify compliance risks throughout the portfolio and advise programs, support teams and senior management on necessary actions including setting up Grants Risk register, monitoring and implementation.

• Provide strategic guidance to development of contextualised quality indicators to better support tracking of quality and outcome monitoring

• Oversee the implementation and continued review and enhancement of Concern’s accountability and quality initiatives, including an effective complaint response mechanism, ensuring that they are integrated into the programmes

• Ensure that all assessment/evaluation reports meet Concern and DAC criteria, and promote the integration of recommendations and lessons learnt in project planning and future programming.

• Ensure learning reviews are conducted and documented for all projects, appropriate to length, scale and complexity

• Assist in preparation and achievement of Preparing for Effective Emergency Response (PEER) plans.

4.Team Management and capacity building

• Ensure Concern and key partner staff are aware and adhere to donor requirements and compliance rules under specific contracts, in collaboration with Concern Finance, Internal audit and Systems staff, provide technical support and on-going on-the-job training and coaching to MEAL and programme staff in report writing, editing and critical analysis, contributing to their capacity building and career development.

• Ensure team members are aware of core Concern policies and procedures relevant to their work, and with the support of others, carry out regular briefings on these policies, including the Concern Code of Conduct and its associated policies, security management and accountability. 

• Contribute to the implementation of these policies. Monitor and review performance of staff line managed through Concern’s Performance Development Reviews system (PDR’s) and hold staff accountable for meeting the success criteria.

• Ensure staff within the unit have the skills to perform their roles and support professional development to enable a high quality of work and career satisfaction. 

Gender Equity         

• Demonstrate understanding of Concern Ethiopia’s Gender Equality Strategy

• Contribute to ensuring that Concern Ethiopia is a place where men and women are treated equally and with  dignity and respect

• Demonstrate gender equality awareness and gender sensitivity and an ability to integrate a gender equality perspective into tasks and activities

Accountability

• In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

• actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);

• work with relevant colleagues  to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed; work with relevant colleagues  to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.

Emergency response       

• Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopian Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.

Safeguarding

• Able to seek appropriate advice and report concerns, and feel confident that they have been understood.

• Understands local safeguarding structures and arrangements.

• Practises in a manner that seeks to reduce the risk of abuse, harm or neglect.

• Identifies and refers to appropriate services any other associated persons including carers, family members and children at risk.

• Able to document safeguarding concerns, and maintain appropriate record keeping, recording the wishes and views of the adult or child at risk, differentiating between fact and opinion.

Job Requirements

Personal specification

• Master’s Degree in social sciences, international development or a related discipline, and 6 years relevant experience

• Experience in monitoring and evaluation of humanitarian and development programmes and strong understanding of M&E principles and processes.

• Experience of managing major donor grants such as ECHO, EU, UN, Irish Aid, OFDA

• Commitment to staff development and team cohesion

• Good communication and report writing skills

• Good facilitation and knowledge management skills.

• Good negotiation skill with government and other agencies

• Good interpersonal skills and team player with sensitivity to cultural diversity

• Ability to work under pressure

• Ability to understand and respect the cultural, religious and political environment and to work well with staff and local authorities in a diplomatic

• Computer literate with Microsoft Office, Outlook, Excel, PowerPoint and Word;

Competency

• Knowledge of participatory approaches

• Know what constitutes a child or adult at risk and need for a safeguarding intervention.

• Able to identify a child or adult at risk of harm, abuse or neglect

• Ability to work with teams at distance and good team player

• Demonstrable understanding and knowledge of inequality and rights related to development and emergency contexts and specific skills and knowledge of gender inequality, gender analysis and prevention and response to Gender Based Violence.

• Recognise how own actions impact on others.

• Identifies and refers to appropriate services any other associated persons including careers, family members and children at risk.

• Ability to plan own work, set priorities, complete work under pressure or when faced with competing demands and report    

What we offer

• A competitive salary and benefit package

• Excellent medical benefits (100% cover including dependents)

• 20 days annual leave

• 26 weeks (paid) maternity leave, 18 weeks (unpaid) parental leave

How to Apply

Interested applicants should send non-returnable C.V., application letter outlining how their experience and education fit this vacancy, please note that no need to submit your supporting documents at this stage:

Interested applicants should apply through THIS LINK

Only short listed candidates will be contacted

Safeguarding at Concern: Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

Women and people with disabilities are particularly encouraged to apply