Job Expired
Eon Business and Investment Consultancy
Business
Business Administration
Addis Ababa
3 years - 5 years
1 Position
2023-04-04
to
2023-04-13
Business Administration
Management
Full Time
Share
Job Description
Duties and responsibilities
Supervise day-to-day operations related to customers.
Create effective customer service procedures, policies, and standards.
Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
Maintain accurate records and document all customer service activities and discussions.
Stay informed on the latest industry techniques and methods.
Manage the administration processes including records/data to ensure that they work efficiently and effectively and in the best interests of the customer, direct the team to achieve budgetary targets
Develop and sustains relationships within key departments to facilitate two-way communication concerning opportunities and threats within the organization and outside.
Experience
Bachelor’s degree in Business Administration, Management or relevant field.
minimum: 3 year
maximum: 5 years
Skills
Outstanding written and verbal communication skills.
Good understanding of management practices and techniques.
Excellent leadership and interpersonal skills.
Ability to establish and maintain effective working relationship
Send your CV and academic credentials via: Eongroup1002@outlook.com
Note: Use "Customers Management" as the subject line of your email!
Fields Of Study
Business Administration
Management
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