Cooperative Bank of Oromia invites qualified applicants for the following job position.

Cooperative Bank of Oromia is proud to be a home to more than 10 million customers worldwide offering Retail, Cooperative, Institutional and Diaspora, IFB banking services with a vision of becoming the leading private bank in Ethiopia by 2025.

 Job Requirement

Educational Background: BA, Degree in Economics, Accounting, Management, and other Business-related field of study.

Experience: Minimum of six years banking experience.

Language: Proven proficiency of Listening, Speaking and Writing Afan Oromo, Amharic and English are Mandatory.

 Duty Station:

Dawo Branch under South Finfinne District located at Busa town.

Torban Wale Branch under South Finfinne District located at Dilala town.

Debremarkos Branch, under Bahidar Area Relationship Office, located at Debremarkos town.

Kamise Branch under Bahirdar Area Relationship Office, located at Kamise town.

 Duties and Responsibilities:

• Identify and develop new sources of business, to acquire and recruit new potential customers and develop strong relationships, to optimize the utilization of all products and services of the bank

• Retain existing customers by developing and maintaining fruitful relationship with the current customers

• Resolve customer issues i.e. investigates and resolves customer complaints regarding service.

• Ensure customers’ needs are met.

• Guide branch customer service initiatives as per the established service standards of the bank

• Engage branch staffs to reinforces customer relation and promotes the service culture

• Support branch staffs on developing, managing and growing customer relationships,

• Develop and enhance good relationships with community and other financial institutions.

• Prepare schedule for regular face-to-face meetings with the corporate customer of the branch for business discussion at the preference place of the customers,

• Ensure that all customers of the branch are well informed on bank’s product and services

• Refer opportunities to other business segment managers where appropriate

• Develop and monitor bank sales strategies to get area’s competitive advantage

• Provides innovative and productive inputs to enhance the efficiency of the branch and widen the scope of the business to increase revenues as well.

• Support and coordinates the marketing efforts of the branch

• Marketing branch within the community to attract business

• Implement the designed strategy for the growth of quality services and customer recruitment

• Ensure all document related to credit and Trade Service are properly and timely forwarded to the respective organs

• Manage and monitor loan portfolio and ensure that long outstanding suspense accounts are cleared timely.

• Maintains and oversees all banking procedures and processes

• Ensure proper communication of policies, procedures, circulars and other business communications to staff of the branch,

• Approve branches expense as per the limit.

• Ensure effective and proper utilization of branch’s resources,

• Rectify discrepancies and comments reported by internal auditors and controller,

• Ensure compliance and monitoring is in place in accordance with rules, regulations and standards,

• Prepare financial statements and operational reports for the district and head office.

• Checks and balances daily cash on hand against journal and cash book and ensures that subsidiary accounts balance with their respective general ledger positions.

• Keeps custody of revenue stamps, loan security documents, and loan contracts.

• Keeps dual control of petty cash and vault key as needed

• Documents and interprets complicated financial information for bank clients

• Oversees financial reports for taxes, regulatory agencies, and other financial groups relating to branch finance

• Monitoring budgets and ensuring sales targets are met, engaging and motivating staff to achieve objectives.

• Ensuring that employees of the branch are comply to rule, regulations and other guidelines set by the bank

• day-to-day supervision and leadership by training, mentoring and guiding branch staff, to function effectively

• Identify, develop, deploy and retain talented staff including completing performance appraisals, personal development and succession plans effectively and on time in accordance with the established performance management system

• Record and Measures performance of staffs’ accountable to him/her daily,

• Advises on procedures and financial management as well as developing policies

• Forecasts and plans according to fiscal needs

• Perform any other tasks as assigned by supervisor.

Remuneration: As per the Bank’s salary scale and benefit scheme.

Terms of employment: Permanent after probationary period.

Registration Deadline: April 18, 2023

How to Apply:

Submit copies of non-returnable CV with the application letter and copy of credentials; including copy of grade 8 ministry certificate and other supportive documents in person to the Head Office Bole, Dambel City Center 4th Floor/ Bahir Dar Head Office Bahirdar Area Relationship Office for Debremarkos and Kamise Branch applicants

 Applicants should appear in person with original documents within seven consecutive working days from the date of announcement.