Vacancy Number   IOM- SVN/0046/23 Position Title  Senior Operations Assistant - Compliance Duty Station  Addis Ababa, EthiopiaClassification  G6Type of Appointment One Year Fixed Term Contract Estimated Start DateAs soon as possiblePosting Period02.05.2023 – 15.05.2023

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations departments in various IOM missions, coordinated under the division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.

Under the overall supervision of the Chief of Mission and the direct supervision of Operation Manager the Operations Specialist (Compliance) is responsible for undertaking compliance activities, with the following duties and responsibilities.

Responsibilities and Accountabilities:

1. Oversee and undertake compliance activities in an assigned area or areas, such as project monitoring and evaluation, training, youth services, project reporting, project support and/or protection.  

2. In close coordination with the USRAP Oversight Officer in Washington, D.C., oversee monitoring and evaluation activities, including, if requested, planning monitoring and evaluation activities, designing monitoring and evaluation mechanisms, such as surveys, interview protocols and focus group topics, administering surveys, interviews and focus groups, analysing monitoring and evaluation data and reporting on data to relevant persons.

3. Oversee and plan training activities for Movement Operations staff members, including serving as a Training Focal Point for the Region in close coordination with the HR-Business Partner. Coordinate with management and staff members to identify training needs within the Region; plan, organize and administer trainings; support the delivery of trainings; learn to deliver, and deliver, trainings; report to the HR-Business Partner and Staff Learning and Development (SDL) at HQ on trainings that are held; and contribute as needed to the development of new training packages.

4. Provide support to management in relation to a wide range of special projects serving all pillars of Movement Operations in the Region as well as Movement Operations management and IOM Units that are outside of, but support, Movement Operations activities. In relation to project reporting, support management as needed with compiling information for reports and distributing reports within IOM Ethiopia for internal use.

5. Oversee protection activities related to vulnerable beneficiaries served by Movement Operations, such as children, the elderly, survivors of sexual and gender-based violence (SGBV), persons with disabilities, lesbian, gay, bisexual, transgender and intersex (LGBTI) persons and other marginalized individuals, including, if assigned, providing training on how to work with at-risk individuals, drafting Standard Operating Procedures (SOPs), tools and reference materials, monitoring the implementation of SOPs and tools, providing regular reports on at-risk cases, liaising with colleagues and partners on relevant issues, and analysing or completing documentation related to youth.

6. Administer the Transit Center Youth Services area, maintaining an environment that is conducive to the education of children and young adults. In this capacity, provide equal access to the Youth Services area for all children, arrange for adequate supervision during center hours, promote the center through visual materials and announcements, and ensure equipment and materials are available, appropriate, clean and safe for use by children.

7. Create and organize youth-themed recreation times and classes at the Transit Center using known educational content and curriculum in the language(s) of the children being served. Identify creative ways to deliver Transit Center-relevant lessons related to personal hygiene, environmental awareness and community health.

8. Work with Transit Center staff members to ensure that special attention is brought to the hygiene and consistent stocking of items used by children. 

9. Provide regular reports on the work being accomplished to supervisors and team members.

10. Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA.)

11. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert Operation Manager or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.

12. Perform such other duties as may be assigned.

Job Requirements

Education

• Four years of working experience bachelor’s degree in business management, Business administration, Social Sciences, or related field of study

Experience

• Prior experience as a trainer or facilitator, working with youth or on protection-related issues is a distinct advantage.

Languages

• Fluency in English (oral and written).

•  Knowledge of Amharic and other local languages

Skills

·       In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and,

·       Knowledge of UN and bilateral donor programming.

·       Knowledge of financial rules and regulations.

Values and competencies

The incumbent is expected to demonstrate the following values and competencies:

Values:

·       Inclusion & respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion wherever possible.

·       Integrity & transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

·       Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies

·       Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

·       Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

·       Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.

·       Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

·       Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies

·       Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

·       Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

·       Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

How to Apply

Submit your CV via email: DL_ETH_IOMEthiopiaHR@iom.int indicating the vacancy number and position title as mentioned in the vacancy announcement he/she applied for in the email Subject line. Any application without this information in the subject line will be excluded from the applications and attach the following:

o   Motivation/Application letter

o   CV (written in English) with three professional referees and their contacts (both email and telephone)

o   Copies of Academic Certificates from Accredited Universities

Only shortlisted candidates will be contacted. The appointment is subject to funding confirmation.

We strongly encourage qualified female applicants to apply!

Posting Period: From 02 May 2023 – 15May 2023