JSI is a US-based public health nonprofit organization dedicated to providing high-quality technical and managerial assistance programs throughout the world. In Ethiopia, JSI has been working to improve health outcomes for more than 25 years, implementing more than 60 projects and working in every region. JSI has historically managed a large portfolio of projects focusing on the quality, and equity in access of, RMNCAH services, primary health care (PHC) including community health program, digital health, health information systems (HIS), supply chain management, public health emergency responses, and social and behavior change.

Activity Overview

USAID Quality Healthcare Activity (QHA) aims at improving health outcomes through improved readiness of health facilities to deliver quality reproductive, maternal, newborn, child, and adolescent health (RMNCAH) services, increased management and accountability for quality service delivery, and restoration of services in health facilities in conflict-affected areas. QHA's strategies and implementation approaches will help the government of Ethiopia build public and private health care systems that are responsive, resilient, and sustainable. QHA will cover urban and peri-urban primary health care units (PHCU) and referral health facilities in select regions and woredas. The Activity, through funding support from USAID, will be implemented by JSI in collaboration with Institute for Healthcare Improvement (IHI), MSI Reproductive Choices (MSI), Project HOPE, and Network of Ethiopian Women's Associations (NEWA) for five years (May 01, 2023 - April 30, 2028). 

Position Summary

The Operations Manager will provide the Activity's administrative, logistics and procurement support. S/he will assist the smooth operation of the QHA central and area implementation team.

• Develop, establish and implement long-term strategies for professional and cost-effective supply chain management in the areas of planning, procurement, fleet management, warehousing and stock management, as well as asset management, in line with USAID, JSI, and CHSA  policies, requirement, and regulations

• Follow up with Suppliers and Freight Forwarders to ensure timely and safe delivery of goods and services and take up logistics coordination responsibilities as and when required;

• Maintain a database of goods in movement and deliveries completed;

• Conduct regular regional market survey of goods, services and works and also establish vender registration database, and also establish framework agreements for commonly procured items in the region

• Undertake swift checks on fixed assets, ensure fixed asset are recorded, establish regular monitoring system and reports are submitted regularly

• Monitor procurement records to ensure that each procurement transaction paper works is fully and clearly documented for auditing and follow up purposes.

• Monitor deliverables under contracts awarded and prepare documentation for authorization of payments to supplier

• Motivate staff under his/her supervision and build team spirit for effective working relationships

• Ensure that staff under supervision properly plan and organize their tasks (e.g. through monthly, quarterly and annual work plans).

• Ensure monthly reporting systems are implemented across the area offices in line with JSI Logistics Procedures for Procurement, stock, vehicles and assets.  Review the monthly logistics reports and advise area offices where there are irregularities or areas of concern that need follow up

• Represent the Activity and liaison with insurance companies to ensure timely reimbursement

• Support in office setups and arrangements in central and area offices of the Activity

• Coordinate maintenance of office equipment and furniture

• Perform other duties and responsibilities assigned by the immediate supervisor

Job Requirements

• Masters of business administration degree or other relevant qualifications related to the field

• At least ten years of experience in office administration and management in an NGO setting/international programs

• Demonstrated work experience with donor rules and regulations, including private foundations, USAID, UNICEF, CIFF, DFID, and/or other donors

• Experience in organizing and managing meeting and travel logistics

• Experience in managing inventory

• Excellent computer skills, including a working knowledge of Microsoft Office applications

• Solid judgment, critical thinking, ability to solve problems and multitask;

• Strong communication and interpersonal skills a MUST; ability to work as part of a team.

• Demonstrated experience supervising, mentoring, and training staff.

• Ability to juggle multiple tasks and willingness to take initiative.

• Ability to travel up to 30% of the time.

• Speaking of more than one local language is a plus. 

How to Apply

Interested applicants who met the minimum requirements should send and apply at THIS LINK.  please submit your application letter with your CV in English detailing your experience and skills that are relevant to the post.

Please do not attach copies of your transcripts, academic degrees or recommendation letters with the application. You will provide them upon request.

JSI/WEI is a child-safe organization, and the safety and well-being of children is a priority of our organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our programs.

JSI/WEI is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or protected veteran status in any employment decisions. M/F/V/D