• Handling guest arrival with pick up request, and arrange the transportation.

• Assist with guest luggage as and when required.

• Give all hotel facilities information to the guest and assists them in to the car.

• Inform reception manager, concierge or guest relation officers when VIP on their way to the hotel.

• Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities.

• Stand by at the arrival terminal for every flight arrival.

• Any changes on arrival and departure flight must be reported to Front Office manager and chief concierge.

• If there is a problem while on duty without the supervisor, must be discussed and report to front office manager.

• Responsible for good service and maintain close relationship with all official sectors at the airport and most of all, maintain a spirit of team work among the hotel’s personnel. Submit names and arrival flight numbers to meeting service staff.

Job Requirements

• Relevant Degree or Diploma in Hospitality or Tourism management is advantageous

• Minimum 2 years work experience in  in the field or similar positions is advantageous.

• Excellent knowledge of products and services provided by the hotel.

• Must have superior English language skills to facilitate effective communication process

• Must be highly flexible with working hours.

How to Apply

Register using this LINK