Job Expired

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Junior Contact Center Officer

Amhara Bank

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Finance

Banking and Customer Service

Addis Ababa

1 years

1 Position

2023-05-06

to

2023-04-26

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Marketing

Business Administration

Management

Banking and Finance

Accounting & Finance

Economics

Full Time

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Job Description

Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus.

The Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on a permanent basis.

Amhara Bank External Vacancy Announcement.

Job requirements

Qualifications: BA in Business Administration, Accounting and Finance, Banking and Finance, Marketing, Management, Economics, or any other related fields.

Experience: One/1 year experience in relevant fields preferably in banking.

Essential Functionality:

Collect overall feedback from the customers on the efficiency of the customer service process and report for subsequent actions;

Sell the bank’s products and services;

Respond to customer queries in a timely and effective and escalate critical issues to the concerned organ and follow up on the status;

Manage appointments, inquiries or complaints from customers;

Effectively and timely communicate with customers about the status of their issues;

Place of Work: Head Office

How to Apply:

Register using this LINK

For any inquiry contact us on 690

Only short listed candidates will be communicated

Hard copy or physical applications will not be accepted

The Bank has the right to cancel the post advertised

Fields Of Study

Marketing

Business Administration

Management

Banking and Finance

Accounting & Finance

Economics