The District Relationship Officer will be responsible for achieving business growth   for Retail & MSME/IFB Banking by providing quality relationship management to new and existing customers in assigned district. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities.

Job Requirement

Qualification: Bachelor Degree in business administration, banking, finance, management or related fields.

Trainings and courses in banking operations (domestic, credit and international banking operations).

Experience: At least five (5) years successful experience in banking or customer contact role

Required Competencies

•  Business development skills to effectively segment the target market, gather market intelligence and  identify opportunities for the Bank to sell its products

• Commercial awareness to understand and apply commercial and financial principles to business thinking.

• Strong networking skills to establish mutually beneficial relationships with other business people and potential clients and customers in order to grow business.

• Relationship Management skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards.

• Knowledge of Retail and MSME Banking products.

• Knowledge and effective application of all relevant banking policies, processes, procedures and  guidelines to consistently achieve required compliance standards or benchmarks.

Location: Harar Area/ Somali Area

How to Apply

Submit your application letter, curriculum vitae and copies of non-returnable supporting credentials along with the original documents for verification in person to Dire Dawa District Office found in Dire Dawa City or via postal address P.O. Box No. 1391 Dashen Bank Dire Dawa District Office.