The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirement
Qualification: Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience:At least four (4) years of banking experience
Required Competencies
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel and good command of Microsoft Visio.
Location: Dire Dawa District Office
How to Apply
Submit your CV along with your application letter and copies of non-returnable supporting credentials in person to District Office, found in Dire Dawa City or through post P.O.Box 1391 Dashen Bank Dire Dawa District Office, Dire Dawa City
