Premier Switch Solutions S.C. (PSS) is a leading Electronic Payment Processing Company, established by major private banks of Ethiopia. The Company has implemented the first multi-institution shared-switch infrastructure to provide its member banks with a state of the art payment technology to drive ATM, POS, e-commerce, Mobile Banking and other payment channels and provide clearing of Debit/Credit card transactions for the banks. 

Currently, PSS has one vacant position stated below and would like to invite applicants who meet the qualification and required experience listed for this job opening. 

Description of Duties

• Implement the operations policy and procedures.

• Perform the provision of card & PIN validation, personalization and delivery to meet the customer expectation as per defined SLA.

• Manage dispatch sheets are returned after signature by authorized staffs of a customer.

• Follow the proper function of the card personalization & PIN printing machine and the card personalization solution for timely delivery of cards & PINs.

• Handle card related inquiries from customers.

• Conduct card & PIN reconciliation.

• Conduct first hand preventive maintenance of card and PIN personalization machines regularly.

• Maintain records of all personalized, damaged, chip error cards & PIN Mailers.

• Assist in conducting periodic operation performance metrics.

• Assist in the follow-up of the maintenance, upgrade and migration of systems and machines.

• Assist in the work with the relevant work units in the research and development of new products, services and technologies.

• Assist in the preparation of budget for the department

• Learn in building knowledge base from lessons learned.

• Attend incidents, interruptions and malfunctions at any moment.

• Prepare periodic reports.

• Perform any other duties as may be assigned from time to time by the supervisor.

Job Requirements

Qualification 

• Bachelor’s Degree in Business Administration, Management, MIS or any other related field.

• This is an entry level position; no experience is required.

How to Apply

Interested applicants who meet the required qualifications are invited to submit their updated CV and copies of relevant documents within 7 days of this announcement.

We only accept graduates of 2021/22 G.C. who has CGPA 3.00 and above

We only accept applications sent via our email:  pss.hr@pss-ethiopia.com

Please write clearly for which position you applied on the email subject line.

NB. : Only short-listed candidates will be contacted