Job Expired

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Customer Service Agent

Mulu G Health Services

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Business

Business Administration

Addis Ababa

0 years

1 Position

2023-05-12

to

2023-05-15

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

12th grade Senior Year

Accounting & Finance

Full Time

Birr 4860

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Job Description

Our company is looking for a customer service agent who provides customer service with a mindset that accurately registers customer information to process payment for services and provides a receipt.

Salary: 4860 Birr

Duties and Responsibilities:

  • Schedule patient appointments based on arrival and assign a physician

  • Assign patients rooms for admission and process discharge 

  • Print patients' results and medical requests are given to patients based on their needs

  • Reply to phone calls, SMS, Telegram, & email according to the protocol

  •  Receive payment by cash, check or credit

  • Process deposits for in-patients

  • accurately process sales using cash registers, scanners or equipment

  • balance sales and receipts according to company procedure

  • maintain accurate records of transactions

  • provide answers to Service and payment-related queries

Job Requirement:

Education & Qualification

  • At Least Grade 12th Completion and at most BA in accounting and finance.

  • Basic Mathematical Knowledge.

Skill and competence

  • communication skills

  • information processing ability

  • numeracy skills

  • Ability to operate relevant electronic equipment -can be trained on the job

  • Basic Computer skills

  • Accuracy and attention to detail

  • problem-solving skills

  • strong customer service skills

  • Ability to work independently

  • integrity and honesty

How to Apply:

  • Submit your applications through telegram using @kala102

  • N.B: Mention the position you are applying for on your applications

Fields Of Study

12th grade Senior Year

Accounting & Finance

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