Purpose of the Job: - the position holder is responsible to manage effective customer handling and response to all guest and client questions, providing information; handling day-to-day reception duties and support

Duties and Responsibilities

• Greet all clients with strong customer service and communications skills

• Record all incoming/outgoing clients’ information and provide direction to all clients in terms of whom to speak to;

• Receiving telephone, fax, telex, and e-mail messages and forwarding them to the relevant department;

• Support project operations including coordination of travel and organization of meetings and events;

• Screen incoming emails and distribute them to relevant team members for action or follow-up.

• Handle department routine correspondence.

• Managing the daily/weekly/monthly agenda and arranging new meetings and appointments;

• Order office supplies and necessary equipment as required and distribute when needed;

• File documents including contracts according to execution numbers and filing protocols;

• Support HR and Admin Manager on routine tasks that need to be conducted in the department;

• Assist with the procurement process, including preparation of purchase requisitions and gathering of quotations;

• Process invoices and collect the necessary payments as assigned;

• Ensure all office files are managed according to confidential and internal processes protocol;

• Draft, review, and summarize reports and other official documents;

• Other tasks assigned by the supervisor

Requirements

Academic qualification

• Bachelor's Degree in Office Management and Information System (OMIS)

Additional qualifications

• Able to communicate verbally and in written format to all organizational levels

  • Strong knowledge of MS Office, including word, Excel, and power point;

  • Ability to work in a team and excellent communication skill;

  • Has excellent organizational and time management skills;

  • Ability to work in a fast-paced environment;

  • Efficiency in English, both writing and speaking;

  • Self-motivated and result-oriented;

  • Positive and can provide exceptional receptionist service;

  • Preferably with previous experience in the Customer Service industry;

Years of experience: A minimum of 1+ years and prior work/internship service is an added value

Salary: Attractive and Negotiable

Number of required Position/s: 3 (Three) 

Job Requirement

Submission: Interested applicants fulfilling the above requirements can submit their CV and copy of their credentials through our email address job@sariaconsult.com

Note: -  don’t forget to write the position you are applying for in the subject line when you send your CV.