Job Expired
Senior Customer Experience Officer
Amhara Bank
Finance
Banking Management
Addis Ababa
5 years
1 Position
2023-05-19
to
2023-05-22
Accounting
Marketing Management
Management
Banking and Finance
Accounting & Finance
Economics
Full Time
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Job Description
Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus.
The Bank would like to invite competent and qualified candidates to apply for the following positions
to be hired on a permanent basis.
Job Requirement
Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields.
Experience: 5/Five years of relevant experience in the banking operation.
Essential Functionality:
Actively part in the development and implementation of a service quality improvement strategy for branches;
Develop a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments;
Undertake a holistic, dynamic assessment of who the bank’s customers are and what motivates their behavior, and follow -up their treatments as more than just buyers;
Identify customer needs and take proactive steps to maintain positive experiences;
Analyze customer feedback on product ranges and new releases, as well as prepare reports;
Place of Work: Head Office
Deadline: May 22, 2023
How to Apply
Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from May 18, 2023, to May 22, 2023, online via CLICK HERE
For any inquiry contact us on 690
Only short listed candidates will be communicated
Hard copy or physical applications will not be accepted
The Bank has the right to cancel the post advertised
Fields Of Study
Accounting
Marketing Management
Management
Banking and Finance
Accounting & Finance
Economics
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