Job Expired

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Customer Service Officer

Bole Advertising Enterprise PLC

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Business

Marketing Management

Addis Ababa

1 years

1 Position

2023-05-22

to

2023-05-31

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Marketing Management

Full Time

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Job Description

The Customer Service Representative is responsible for providing excellent customer service to our clients through phone calls and in person. The ideal candidate will have a strong understanding and be able to quickly and accurately answer customer questions. They will also be able to resolve customer issues in a timely and efficient manner.

Responsibilities:

  • Provide excellent customer service to clients through  phone calls.

  • Answer customer questions about our products and services in a clear and concise manner.

  • Resolve customer issues in a timely and efficient manner.

  • Build and maintain positive relationships with customers.

  • Work with other departments to ensure that customer needs are met.

Qualification

  • BA degree in marketing and related fields

  • 1+ year of experience in customer service.

  • Strong understanding of Advertising

  • Excellent communication skills, both written and verbal.

  • Ability to work independently and as part of a team.

  • Ability to work under pressure and meet deadlines.

  • Strong problem-solving skills.

How to apply:

  • If you are a highly motivated and customer-oriented individual with a strong desire to work in Bole advertising enterprise we encourage you to apply for this position. To apply, please submit your resume and cover letter through telegram using @Bole_advert / +251911257482

Fields Of Study

Marketing Management

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