Position: - Sales Capability Development Manager (CDM)

Department: Commercial

Reports to:  Head of Sales

Based in: - Head Office

Scope of Role

The Sales Capability development is responsible to provide leadership in building capability in people, tools and processes that deliver increased competitiveness in sales teams and trade partners. Work with Sales Team Leaders to cascade new initiatives on capability    

The role is also responsible for training, development and motivation of all sales personnel so that defined levels of service quality to trade are achieved most professionally and cost-effectively.

Purpose of Role 

This role looks after the training and development and motivation of the sales organization. It is responsible for the development of periodic capability improvement programs, assessing the level of execution and service delivery to trade, challenging existing processes and working towards the improvement with stakeholders involved.  

Job Requirements

Key Responsibilities and Accountabilities

• Assess and develop sales Standard: he/she is responsible for the continuous assessment of the sales standards and practices, development and implementation of new ways of workings, standards, the process for a better trade service.

• Sales Team capability Development: Develop and govern the successful delivery of the Capability Plan and ensure that the quality of training meets company standards both on content and delivery. Identifying functional Sales Capability competencies for the field-force across levels (from DSM to Distributor Sales Representative) and Creation of cutting-edge training content to meet the Competency gaps through both function-based training and Competency-based training.

• Lead the coaching culture: Act as a lead coach for sales leaders and keep the coaching culture alive by ensuring Sales managers also spends time in trade coaching their team and modelling the behaviours the business wants to deliver the objectives. 

Qualification and Experience Required

• Bachelor's Degree in Sales, Marketing, business or related field of study.

• A strong track record in Sales ideally with 3-5 years of experience preferably  in the two areas of Sales at a management level is added advantage.

• Strong Communication of English and Amharic

• Strong understanding of all Selling Capabilities and ability to coach others in their application.

• Previous experience of managing/leading teams either directly or indirectly.

• Able to influence and build great relationships across the business.

• A strong track record as a coach is critical.

• Knowledge and experience of change management are particularly valuable.

• Previous exposure to strategy development is valuable.

• An accomplished people leader who is passionate about growing themselves and others

• Proactive in decision makings

• Very good Microsoft word and excel skills

How to Apply

if you are interested to apply please make sure to fill out the application form using the following LINK